This article describes a wayfinding study conducted in an urban, academic library to better understand the experiences of multilingual student populations. The study, which incorporated traditional user experience methods and video ethnography, exposed communication obstacles and spatial challenges encountered by students of English for speakers…

EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have…

Refutes several popular but ill-founded arguments against user education for public library patrons to suggest that the only real issue is the extent of library involvement. This adaptation from a soon-to-be-published book on library user education includes seven references. (RAA)

Why pay attention to games? For starters, games are the "medium of choice" for many Millennials, with broad participation among the 30 and under population. Although part of a web of new media, technology, and social shifts, games are the quintessential site for examining these changes. Game cultures feature participation in a collective…

Discussion of computerized information networks focuses on accessing information through the Internet virtual library. Topics discussed include the need for more electronic and printed directories; network standards for accessing information, including MARC, data elements required to locate information on a network, and approaches to searching.…

Discussion of techniques of response to the reference query from public librarian's point-of-view covers patron's need-motivation; structuring library instruction program (teaching skills related to encyclopedia use, library instruction on special subjects-health); and assisting patron in gathering materials on-site and through use of…

Compiled by the Wisconsin Association of Academic Librarians' (WAAL) Education and Library Use Committee, the Test of Minimum Library Use Skills provides examples of questions which may be used to assess students' knowledge of the 13 minimum library use skills adapted by the WAAL membership in 1983. The 59 multiple choice questions that make up…

This paper urges teachers and librarians to join hands and make their voices heard prior to the convening of the White House Conference on Library and Information Services (WHCLIS) in July 1991. Issues librarians should consider include how libraries can more effectively support formal literacy education; assist greater numbers of learners and…

Describes the curriculum of free training courses offered at the New York Public Library Science, Industry and Business Library (SIBL) that focus on information-seeking skills and information literacy. Classes offered include basic library skills, Internet and World Wide Web, business information, government information, and science information.…

Discusses overuse and abuse of the online search in academic libraries, citing cases where patrons are not well served by it. Suggestions include helping students define and refine research goals and use of print indexes and abstracts which display citations in context of related literature. (15 references) (EJS)

Reviews selected research studies with practical application to university library service models and offers suggestions for a research agenda supporting the advancement of strategic services. Discusses information-seeking behavior; user education, information literacy, and learning technologies; scholarly communication and the digital library;…

Explains Kuhlthau's Information Search Process (ISP) model which is based on a constructivist view of learning and provides a framework for school library media specialists for the design of information services and instruction. Highlights include a shift from library skills to information skills; attitudes; process approach; and an interview with…

This study examines bibliographic instruction methods and aids currently being used in selected Canadian academic libraries. The project's objectives included identifying: the current state of bibliographic instruction; programs or special services offered for foreign students; changes or developments that have taken place in bibliographic…

A workshop for high school, public, and college librarians resulted in a list of seven basic information seeking strategies that all high school graduates should be familiar with. The strategies include perspective, familiarity, search strategies, basic library skills, awareness of the variety of information, ability to analyze materials, and…

Academic libraries have traditionally provided some kind of term paper assistance to patrons. Central Missouri State University's Ward Edwards Library designed a two-pronged approach to a term paper clinic (TPC), using traditional group instruction and one-on-one walk-in assistance. The primary goals of the TPC are to teach the student to: (1)…