Every U.S. state and the District of Columbia has a law on the books that protects a library borrower's privacy, both an ethical and legal obligation of the library. In addition, FERPA further restricts access to users' records. Getting the message across to staff can be a challenge, especially if you employ students or volunteers who may not…

Prison libraries have traditionally fulfilled many purposes for their incarcerated patrons, and these libraries often carry a diverse collection to serve varied patron needs. However, during the trial of Steven Hayes for the Petit family murders, the prosecution questioned the collection development policies of the institutions where Hayes had…

In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

Presents American Library Association guidelines for medical, legal, and business responses at general reference desks covering the role of the librarian, including interpretation, advice, confidentiality, and tact; sources, including currency and referrals; telephone or mail reference; and ethics. (MES)

This document provides guidelines on policymaking for public librarians and public library trustees in Vermont. Topics covered include: (1) the importance of policies in bringing order, logic, stability, and continuity to a library's operation; (2) the roles of trustees and librarians in adopting carrying out policies; (3) reasons why policies…

Intended to be a practical guide to the issues that arise under the First Amendment for libraries that provide public access to the Internet, this book contains the following chapters: (1) "Questions and Answers about the First Amendment: Sex, Lies, and Cyberspace"; (2) "Basic First Amendment Principles and Their Application to…

This paper discusses some of the factors that lead to the success of a health information library, including: (1) the mission statement; (2) practical matters such as location, equipment, furniture, and layout; (3) considerations in writing the procedure and policy manual; (4) confidentiality; (5) staff and volunteer training; (6) sources of…

In Texas, public library advisory boards are a recent innovation that have developed as a result of the Council-Manager form of government. This handbook is a response to that development as a compilation of information on the most efficient roles and functions of advisory boards. An advisory board is appointed by the governing body of which the…

Eight position statements from the American Association of School Librarians (AASL), published from 1990 to 1993, are presented. "Position Statement on the Value of Library Media Programs in Education" (March 1993) affirms the importance of school library media specialists as part of the total educational team. "Sample Statement on…