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Direct linkAlmeida, Nora; Tidal, Junior – portal: Libraries and the Academy, 2022
This article describes a wayfinding study conducted in an urban, academic library to better understand the experiences of multilingual student populations. The study, which incorporated traditional user experience methods and video ethnography, exposed communication obstacles and spatial challenges encountered by students of English for speakers…
Descriptors: English (Second Language), Second Language Learning, Information Seeking, Library Skills
McAfee, Erin L. – College & Research Libraries, 2018
In 1986, Constance Mellon found that 75 to 85 percent of undergraduate students experienced library anxiety as well as shame about their anxiety. Fifteen years earlier, Helen Block Lewis began her groundbreaking research in shame theory. This paper explores the affective components of library anxiety using the pioneering research of Constance…
Descriptors: Undergraduate Students, Anxiety, Academic Libraries, Psychological Patterns
