The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…

Currently "Big Data" is an emerging field that presents several Information Technology challenges regarding the capture, storage search, structure, and visualization of this data. The real challenge for organizations is to find ways to extract value from it and provide better services to their clients. The data generated in academic and…

As the volume of academic library value research has continued to increase, the resulting literature has grown complex and sprawling. This article takes stock of this body of work, using a review of the published research literature and an analysis of its organization and structure. This investigation reveals that the research on library value…

The purpose of this study is to learn more about virtual reality (VR) and augmented reality (AR) practices at the United States' top one hundred university libraries, as well as how they are engaging with the metaverse. We conducted qualitative and descriptive analysis on the websites of the top one hundred university libraries in the United…

Many librarians evaluate local Interlibrary Loan (ILL) statistics as part of collection development decisions concerning new subscriptions. In this study, the authors examine whether the number of ILL article requests received in one academic year can predict the use of those same journal titles once they are added as library resources. There is…

In 1986, Constance Mellon found that 75 to 85 percent of undergraduate students experienced library anxiety as well as shame about their anxiety. Fifteen years earlier, Helen Block Lewis began her groundbreaking research in shame theory. This paper explores the affective components of library anxiety using the pioneering research of Constance…

A solid professional performance on the part of academic librarians at present calls for adequate knowledge about copyright law, not only for the development of their own tasks without infringing the law, but also to guide and provide pertinent advice for library users (faculty and students). This paper presents the results of an online survey of…

This study establishes baseline information about the ways library publishing services integrate user studies of their readers, as well as common barriers to doing so. The Library Publishing Coalition defines library publishing as "the set of activities led by college and university libraries to support the creation, dissemination, and…

Academic librarians have always played an important role in providing research services and research-skills development to faculty in higher education. But that role is evolving to include the academic librarian as a unique and necessary research partner, practitioner, and participant in collaborative, grant-funded research projects. This article…

This exploratory study seeks to gather preliminary information about the roles that academic librarians in the United States (US) and Canada play in the Scholarship of Teaching and Learning (SoTL) work on their campuses. It also provides insight into how librarians at US Carnegie Research 1 (R1) classified universities and U15 Group of Canadian…

This journey-mapping pilot study was designed to determine whether journey mapping is an effective method to enhance the student experience of using the library by assessing our services from their point of view. Journey mapping plots a process or service to produce a visual representation of a library transaction--from the point at which the…

Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Studies and the broader discipline of sexuality studies are multidisciplinary fields that require a different approach to collection development in academic libraries. Many library collections budgets reflect the traditional divisions by academic department, and multidisciplinary fields often…

Current literature outlines the importance of--and strategies for--collecting student life material in institutional archives but does not address the inclusion of this material within collecting statements. This study examines publicly available collecting statements from Association of Research Libraries (ARL) institutions' university archives,…

Academic libraries continue to face funding pressures compounded by the need to provide students with access to electronic resources, both in journal and book formats. With space constraints and the need to repurpose library space to other uses, libraries must carefully examine the move to e-only formats for books to determine if the format makes…

This case study describes the development, implementation, and assessment of a series of grants research workshops for graduate students, which were implemented to fill a gap in graduate student support. We assessed the workshops through a series of focus groups, and findings show overall satisfaction with the grants tools and workshop. However,…