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Shim, Wonsik "Jeff"; McClure, Charles R.; Fraser, Bruce T.; Bertot, John Carlo – 2001
This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…
Descriptors: Academic Libraries, Higher Education, Information Utilization, Internet
Peer reviewed Peer reviewed
Shim, Wonsik; McClure, Charles R. – portal: Libraries and the Academy, 2002
Discusses the ARL (Association of Research Libraries) E-Metrics project that is investigating problems related to collecting and using data for electronic materials and services. Describes a survey of libraries that focused on data collection activities and showed a lack of preparation as well as a lack of consistent statistics from database…
Descriptors: Academic Libraries, Data Collection, Electronic Libraries, Higher Education
Peer reviewed Peer reviewed
Bertot, John Carlo; McClure, Charles R. – Library Trends, 2003
Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…
Descriptors: Computer Networks, Evaluation Methods, Libraries, Library Administration
McClure, Charles R.; And Others – 1994
This document is the final report of the NCLIS (National Commission on Libraries and Information Science) study on public libraries and the Internet. The purpose of this study was to determine the nature, extent, and form of public library involvement with the Internet. Data were obtained from a survey of a national sample of public libraries…
Descriptors: Access to Information, Costs, Futures (of Society), Information Dissemination
Peer reviewed Peer reviewed
Hernon, Peter; McClure, Charles R. – Library and Information Science Research, 1987
Discusses issues relating to the reliability, validity, utility, and information value of unobtrusive testing of library reference services; provides suggestions for practical applications of these criteria; applies study findings to library decision making and planning; and identifies topics for further methodological refinement. (Author/CLB)
Descriptors: Data Analysis, Data Collection, Data Interpretation, Experimenter Characteristics
Ryan, Joe; McClure, Charles R. – Online Submission, 2003
Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…
Descriptors: Economic Impact, Program Effectiveness, Public Libraries, Library Services