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Download full textPotter, William Gray; Cook, Colleen; Kyrillidou, Martha – Association of Research Libraries, 2011
The current ARL report summarizes a multi-year effort that captures evidence in the form of narrative profiles as it delivers the message of the value and contributions of research libraries during transformative times. When ARL library directors were interviewed in 2005 and asked to describe a research library in the 21st century, there was…
Descriptors: Research Libraries, Library Role, Profiles, Statistics
Peer reviewedHeath, Fred M.; Thompson, Bruce; Cook, Colleen; Thompson, Russel L.; Kyrillidou, Martha – portal: Libraries and the Academy, 2002
Includes four articles that discuss LibQUAL+[TM], a collaborative effort of the Association of Research Libraries and Texas A&M University responding to the need for greater accountability in measuring the delivery of library services to research library users. Discusses the reliability of LibQUAL+[TM] scores in measuring perceived library…
Descriptors: Academic Libraries, Accountability, Correlation, Higher Education
Brewer, Joseph M.; Hook, Sheril J.; Simmons-Welburn, Janice; Williams, Karen; Landesman, Margaret M.; Kyrillidou, Martha – Association of Research Libraries, 2004
ARL is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). ARL reports on current issues of interest to academic and research library administrators, staff, and users; higher education…
Descriptors: Research Libraries, Academic Libraries, Financial Support, Library Administration
Direct linkKyrillidou, Martha; Giersch, Sarah – Library Quarterly, 2004
The Association of Research Libraries' (ARL) E-Metrics Project is an ongoing effort to develop new measures that describe and measure networked electronic resources and also to underscore the need for measuring the value of such resources. This article presents results from an ongoing iterative qualitative study with the following goals: (a) to…
Descriptors: Metric System, Research Libraries, Library Services, Qualitative Research
Thompson, Bruce; Kyrillidou, Martha; Cook, Colleen – Library Quarterly, 2008
The present study was conducted to explore library users' desired service quality levels on the twenty-two core LibQUAL+ items. Specifically, we explored similarities and differences in users' desired library service quality levels across user groups (i.e., undergraduate students, graduate students, and faculty), across geographic locations (i.e.,…
Descriptors: Foreign Countries, Library Services, North American English, Users (Information)
