This article considers the role of teaching and learning departments within academic libraries and how they may differ from reference and instruction departments. The author used website analysis to profile and compare the two types of departments across multiple institutions. Initial findings indicate that the two have several roles in common,…

In this article, the author explores why a school librarian's value should be wrapped up in books. First, reading is a foundational skill, and memories are built around who people are before and who they are after reading a book. School librarians get to be a part of that transformation. Second, books still make up the heart of a physical library,…

Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…

Systematic reviews, and other forms of knowledge synthesis, are an increasingly popular research methodology being used in the sciences, humanities, and social sciences. Librarians are being called upon to support this work through consultation, instruction, and/or performing the systematic search on behalf of the research team. Professional…

This paper will examine the findings of a survey on the job roles and responsibilities of Education librarians (academic librarians with liaison responsibilities for the field of Education). Existing literature on Education librarianship has focused on particular facets of the job role, including the unique instructional needs of Education…

While working at a fast paced reference desk at a busy community college, a librarian may encounter many challenging questions and situations. One such problem that may exist on a community college level is that of the very needy student, who not only has issues with information literacy, but with reading competency and computer literacy. The…

The use of systematic review as a research method has become increasingly prevalent in the social and human sciences. However, the role of the librarian in delivering library and information skills (LIS) support in this area remains relatively undocumented, in contrast with the health sciences where systematic review support is often highly…

This reflection article explores how a library on a regional university campus adapted its services in response to the 2019 coronavirus disease (COVID-19) pandemic. It delves into some of the novel conclusions drawn by its librarians about how the library has and will continue to contribute to the teaching and learning efforts of the campus…

Research support services at The University of Queensland Library (UQ Library) have evolved in response to the global and national drivers, which have impacted on broader University strategy. UQ Library's success in responding to these drivers has involved leveraging the information within, and capacity of, the institutional repository, the core…

As academic institutions continue to renovate and remodel existing libraries to include colocated services, it is important to understand how this new environment requires the redefining of traditional library roles and responsibilities. This case study examines how Delaware County Community College redefined reference and research service by…

There persists an intense debate on whether or not the traditional reference desk should be in academic libraries. Yet, despite many anti-desk studies, the place of the reference desk still remains. This paper aims to review the current significance of the reference desk for some libraries, as well as the importance of choosing the proper…

Faculty librarians who advise undecided students have found the experiences of novice researcher and advisee comparable: Both groups seek to solve a problem or answer a question by finding new information to add to their current understanding and knowledge base. As a result, librarians familiar with needs and stages of the research process may…

When secondary school librarians teach students digital life literacies, they help students perceive that librarians can provide support for real-life problems. The more librarians work with students, create inviting library environments, and have positive engagements with students, the more they change student perceptions of librarians in…

All those who dream of working for themselves and being their own boss, whether they are fresh college graduates, recently unemployed, or newly retired from one career, have a thousand questions about where and how to begin. New entrepreneurs especially will need professional, expert help to start and run a small business effectively and…

Virtual reference is a service that makes particular sense in a state like Montana. The fourth-largest state by geographic area but 44th by population in the U.S., it has about one library per 11,392 residents. Montana's libraries, including the libraries of Montana Tech of the University of Montana, where the author currently serves as a…