This essay discusses the relationship between academic library reference work and teaching and examines the reasons for considering technical services librarians to be teachers. The notion that teachers are an originating force, while college librarians are primarily a responding force, is discussed. Ten sources are given. (EJS)

This book on digital reference services begins with an introduction entitled "The Foundations of Digital Reference" (R. David Lankes). Part 1, "The New Reference Culture: Traits and Trends," includes the following papers: "Why Reference Is about To Change Forever (but Not Completely)" (Joseph Janes);…

A case study of one metropolitan Library's experience with cable television communications is reported in this article. (Author)

Proposes a method of building local library support through the addition of genealogy and local history collections. Suggestions concerning types of information, media, collection development, and implementation are included. (JVP)

Librarians at Onondaga Community College (New York) view their function in the education process as librarian-teachers who instruct students in the access routes to information, and who enrich and augment the course curriculum while encouraging life-long habits of inquiry. (JG)

Examines the following elements of scaffolding, providing insight into the librarian's role as educator: attention, ownership, collaboration, appropriateness, modeling, support, adjustment, and internationalization. A sidebar lists 10 ways to recognize a constructivist children's reference librarian. (AEF)

Discussion of portal software and flat Web site design focuses on the University of California's Labor Research Portal. Topics include the need for reputable content; the library's goal to link digital resources with research, reference, and outreach; developing the library's role; partnerships; controlling intellectual capital; and the flat…

Discusses the need for the library profession to learn not only how to identify information needs, but also to create new services and delivery patterns around them. The existing literature on information needs and information seeking behavior is briefly reviewed, and a research agenda for the 1990s is summarized. (51 references) (Author/CLB)

Describes the Term Paper Clinic (TPC), a project in which students in a library reference class at the University of British Columbia offered reference assistance to other students. Appendixes include approaches and sources for the TPC search; instructions for the TPC search; a student library research guide; a report on user evaluations; and the…

Discusses the librarian's intermediary role in the dissemination of information. The user's information-seeking process, reference negotiation, and bibliographic instruction are also considered, and an overview of this theme issue is provided. (LRW)

Defines "technostress" as the stress experienced by reference librarians who must constantly deal with the demands of new information technology and the changes they produce in the work place. Discussion includes suggested ways in which both organizations and individuals can work to reduce stress. (27 references) (LAE)

This paper looks at the complex web of interrelationships that is emerging as the library and information professions come to terms with the growing phenomenon of knowledge management. This is manifest at one level in the wider organisational and business context, and at another in the professional and employment spheres. Two of the authors are…

Discusses optical disc (CD-ROM and videodisc) reference sources in terms of: (1) databases; (2) system characteristics; (3) end-user searching; (4) education and training requirements; (5) staffing; (6) costs; and (7) funding. Areas for further research are identified and new roles suggested for the librarian in the electronic age. (34 references)…

Describes the patrons of and typical research projects conducted at the Huntington Library in San Marino, California, as well as the role of the library, including research services and grants, library collections, and assistance to researchers beyond the library setting. (CLB)

This review of the literature discusses the image of librarians in popular culture, the importance of projecting a clear and positive image of reference librarians and their work to encourage users to seek reference help, and ways to improve users' understanding and image of librarians. (25 references) (Author/CLB)