Discussion of the guidelines which were prepared "to establish a conceptual framework of service" for all libraries by the Standards Committee of the Reference and Adult Services Division (RASD) of the American Library Association. (JAB)

The relation between library instruction and the reference function is explored, noting characteristics and aims of both functions, terminology (bibliographic instruction and library instruction), user attitudes toward library use, correlation of the two services, and purposes of both bibliographic instruction and the reference process. Sixteen…

Reviews the evolution of library community service patterns in reference and adult services, recognizes the fluidity of community information needs in terms of library response, research, and technology, and discusses questions pertaining to service innovations. References are included. (FM)

Presents standards for reference services developed by the Suburban Library System (Illinois) and discusses the effects of the standards on youth services. Standards for a written reference plan, reference staff, reference sources, and evaluation are included. (11 references) (MES)

Discusses the role of the librarian in child abuse prevention, including the identification of high risk situations, provision of appropriate literature and support group information, and acting as a role model. An annotated bibliography of books for children and young adults in families at risk is provided. (8 references) (CLB)

Recounts in personal terms the role of the librarian in the high school. (JL)

Reviews changes in health sciences libraries, including the evolving role of health sciences librarians, education and training of health sciences librarians, rethinking reference services, impact on quality health care, improving the value of information, virtual libraries, National Library of Medicine initiatives, and quality initiatives. (LRW)

Discusses values that have shaped and guided the profession of reference librarian and portrays the rigors of working at a general reference desk. Topics include information overload; demands of the information age; societal trends; new technologies; training; and role reconsideration for the librarian, including teacher, information provider, and…

This Bay Area Reference Center (BARC) workshop was designed to aid librarians in answering business-related reference questions. The seven papers presented were concerned with statistical questions, stocks and securities, consulates and foreign trade representatives, market surveys, small business, and other sources of information, e.g., the…

Discusses problems of increasing numbers of databases (standardization, vendor contracts, training, restricted access, duplicate citations), noting implications for change in librarian's role as supplier of decision making data (education, users groups, search aids, information brokers, collection evaluation, reference and source databases,…

Traces the development of reference service in American libraries during the second half of the nineteenth century and examines the evolution of reference service in the Providence Public Library. The article focuses on how the distinctive features of reference service were conceived and merged into the current concept of reference service. (43…

Examines the issue of evaluation of information by librarians in reference services, comparing this aspect of reference with the evaluative decisions made in the selection process. It is argued that libraries should assume an evaluative role in order to help users sort through information and make wise decisions about what they need. (two…

Explores the role of the librarian and of the service perspective in the digital library environment. The focus of the article is limited to the topic of librarian/user collaboration when the user is in a remote location, including video-based reference services and the use of electronic mail. (Author/LRW)

Kimberly Martin is just 30, but she's been reinventing the Bonner Springs City Library since late 1998, even before she earned her library degree. Some 20 minutes west of Kansas City, Bonner Springs is a small town (service population around 10,000) in a bustling metropolitan area. Martin's goal is to provide service on a par with the larger…

When Kim Taney is not tending 80 workstations on the Webster Public Library's local area network, supervising the pages, working the reference desk, and advising libraries on how to improve teen services, she teaches ballet and choreographs her dance studio's productions. Choreography is a useful skill for someone with such a multifaceted life. As…