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Fancher, Sarah E.; Mabee, Sarah H. – portal: Libraries and the Academy, 2022
Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…
Descriptors: Reference Services, Library Services, Academic Libraries, COVID-19
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Proctor, Christopher L.; Block, Courtney M.; Hughes, Melanie E. – Journal of Teaching and Learning with Technology, 2021
This reflection article explores how a library on a regional university campus adapted its services in response to the 2019 coronavirus disease (COVID-19) pandemic. It delves into some of the novel conclusions drawn by its librarians about how the library has and will continue to contribute to the teaching and learning efforts of the campus…
Descriptors: Academic Libraries, Library Services, COVID-19, Pandemics