Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research…

What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…

This paper aims to present the role, values, and legal policy issues facing public Library resources in supporting students to achieve academic success. Research indicates that majority of people that own or work in the Library tend to ignore some of the vital roles, values and legal policy issues paramount to libraries. Some of these issues are…

Introduction: Self-guided learning has had a major impact on adult education, where information seeking and use are key aspects of learning. With their lack of experience in study contexts, the students are nevertheless assumed to develop information literacy. Method: The paper aims to create an understanding of how information literacy can be…

Introduction: In recent years, there has been a growing interest in ethnographic research within the field of library and Information studies. Although ethnography has been used by information researchers for studying a wide variety of phenomena, discussions concerning methodological developments and directions, as well as ethnography's wider…

Presented as the keynote address at the Library Research Seminar, University of Maryland, October 7, 2010, this essay identifies and explores three agendas ever appropriate for study, the pursuits of which are especially needed now. They are as follows: to (1) explore the historical dimension of library topics, (2) revive study of the institution…

Introduction: This paper investigates participatory practices in library activities for young children and their care-givers in a specific cultural context. Method: Using an ethnographic approach data were collected through participant observations of songtimes for babies and toddlers, and interviews and group interviews with staff and…

Introduction: To provide valuable services in the future, libraries will need to create better information systems and set up an infrastructure more in line with the current technologies. The "Functional Requirements for Bibliographic Records" conceptual model provides a basis for this transformation, but there are still a number of…

Important to the cost analysis process is prior consideration and precise description of the scope of the activity and the tasks to be included so that proper methodology can be applied and the data can be collected with consistency and accuracy. The preparatory steps involved in doing a cost study, particularly in the area of cataloging in a…

Study of the development of libraries and librarianship may be done only historically, by analysis of the records of development. Such study necessarily is interpretive because historical study does not establish facts, but proceeds from them. In historical study an hypothesis may not be used as in scientific study, because the hypothesis is not…

In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…

This paper surveys the history and development of some of the major theories and concepts of leadership: (1) the trait approach--research focusing on personality characteristics presumed to set leaders apart from others; (2) leader behavior--what leaders actually do; and (3) situational variables--characteristics of the particular situation.…

Four of the 10 papers in this collection are presented in the original language, i.e., either French or German, and English translations are provided for two of them. The papers are: (1) "UAP (Universal Availability of Publications) and Its Relation to Research and Education" (Maurice B. Line); (2) "Zehn Jahre IFLA-Abteilung…

As a means of studying the present public catalogs and possible catalog format alternatives at the Iowa State University library, a 6-week queuing study was conducted. Objectives of the study were (1) to determine the correlation between other library statistics (e.g., door counts and circulation records) and use of the public catalogs; (2) to…

A controversial issue involving online computer searching is the effect of patron presence during the computer search. The purpose of this research was to determine the attitudes of university librarians toward patron presence. A survey was used to explore variables related to the search process and searcher characteristics. Also considered was…