For the last decade or more, circulation numbers of physical materials have declined in academic libraries across the United States. In the spring of 2020, the COVID-19 pandemic drastically altered society and daily life, not to mention library functions. In particular, fears of contagion via physical surfaces and transmission by contact led many…

Since it was released on November 30, 2022, ChatGPT has offered numerous opportunities for higher education professors to improve their course offerings. However, not all information provided by the application is accurate. The application has been known to yield highly inaccurate information with high confidence. Yet, with that knowledge, ChatGPT…

Across the sector, universities are transforming the student experience by reconceptualising the ways in which they partner with students. The academic library is at the heart of the university experience and libraries have a long history of collaboration and engaging with their communities. As such academic libraries are the perfect next frontier…

Librarians are committed to supporting teaching, learning, and research. They are equally committed to supporting student success and retention. Demonstrating the impact that learning management system (LMS) embedded librarians make on student learning has been difficult to correlate, however. Studies that assess this connection, using qualitative…

This case study will describe how the Stony Brook University Libraries instruction program partnered with another student support service (student computing office) to nurture a relationship with the Educational Opportunities Program (EOP) over several years to provide their students with the library research and computer skills needed to succeed…

The ways in which university quality assessments are developed reveal a great deal about value constructs surrounding higher education. Measures developed and consumed by external stakeholders, in particular, indicate which elements of academia are broadly perceived to be most reflective of quality. This paper examines the historical context of…

Research in academic libraries has recently seen an increase in the use of ethnographic-based methods to collect data. Primarily used to learn about library users and their interaction with spaces and resources, the methods are proving particularly useful to academic libraries. The data ethnographic methods retrieve is rich, context specific, and…

Increasing demand for biotechnology and biomedical resources prompted the Engineering Library at the University of Colorado at Boulder (UCB) to complete a collection assessment of the journals, books, and other resources provided by the University Libraries. This paper presents a variety of methods for evaluating library collections and describes…

The 1961 Copyright Office study on renewals, authored by Barbara Ringer, has cast an outsized influence on discussions of the U.S. 1923-1963 public domain. As more concrete data emerge from initiatives such as the large-scale determination process in the Copyright Review Management System (CRMS) project, questions are raised about the reliability…

Offering a separate, popular reading collection can be a valuable public service in academic libraries. Popular reading is also known as leisure reading, recreational reading, and reading for pleasure. These phrases are synonyms for an interest in reading bestsellers, mysteries, romance novels, biographies, graphic novels, humor, self-help, or…

This study examines what the public search for in the catalogue of the State Library of Victoria (SLV). As well as indicating the type of content being accessed, this gives an indication of what catalogue users expect of the State Library collection. A content analysis was undertaken of a random, stratified sample of 4,000 search queries typed in…

The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

In 2012, Keith Curry Lance and his associates completed a second school library impact study in Pennsylvania. The research conducted in Pennsylvania was the result of an Institute of Museums and Library Services (IMLS) National Leadership grant that examined students' reading and writing scores with sub-groups of students (Hispanic, Black,…

Do librarians with different characteristics, such as type of work responsibilities or age, have different learning styles? The authors analyzed results from over 1,500 responses to a version of the Index of Learning Styles (ILS) questionnaire based on the Felder-Silverman Learning Styles model. This model consists of eight dimensions paired on…

The 24-hour/5-days-per-week (24/5) model at Belk Library & Information Commons has experienced multiple changes since first implemented in 2006. First the library started small, then expanded, then reduced, and finally expanded again. This article tells the story of a library's 24/5 evolution within the assessment cycle framework, describes…