A traditional mixed methods research model of citation analysis, a survey, and interviews was selected to determine if the Bruce T. Halle Library at Eastern Michigan University owned the content that faculty cited in their research, if the collection was being utilized, and what library services the faculty used. The combination of objective data…

This article builds on the 2007 College and Research Libraries article, "The Librarian, the Machine, or a Little of Both." Since that time, Oakland University Libraries implemented changes to its instruction program that reflect larger trends in teaching and assessment throughout the profession; following these revisions, librarians…

The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then…

With both budget dollars and buying power shrinking for academic library collections, the selection of materials is a series of crucial choices. With increases in numbers of online programs, how can we determine if what we are buying is in fact what our users need? E-reserves are an increasingly popular way to provide digital copies of course…

Automated storage/retrieval systems (ASRSs) are playing an integral part in today's library operations and collections management. Eastern Michigan University installed an ASRS as part of the new Halle Library, which opened in May 1998, to provide "storage" for up to 800,000 items. Over the past 10 years our policies and procedures have…

In an experimental selective dissemination program, public library patrons were supplied with printed booklists based on individual subject preferences.

The Detroit Metropolitan Region, including six countries in southeastern Michigan, is the focus for the Detroit Metropolitan Library Research and Demonstration Project. This document provides background data on the region for the Project. Data included are (1) population, (2) educational facilities, (3) numbers of elementary and secondary pupils…

In many ways, science classrooms and school library media centers are parallel universes struggling with their own reform issues and with documenting their own positive impacts. As the trend toward data-driven decisions grows in the school setting, it is increasingly important for every component of the learning environment to have demonstrable…

A librarian, a professor, and an alumnus of Eastern Michigan University (EMU) collaborated to create an innovative library learning workshop for sixth-graders and college students. Pairing sixth-graders and college students increased the motivation to learn of both groups. Participants discovered through hands-on projects that library research…

In 1986, a study was conducted to examine the status of the libraries and learning resource centers (LRC's) at Michigan community colleges. A questionnaire was used to gather background on the colleges, and information on the types and scope of services provided by the libraries/LRC's, their organizational structure, resource allocation, and key…

This paper reports the results of a survey of student satisfaction with electronic library resources other than the online catalog at Wayne State University. Undertaken in Fall Term 2000 as a class project for a marketing course, a student team designed, administered, and analyzed a survey of a random sample of students. Almost 40% of the…