Provides a description of four seminars and three study tours organized by the IFLA (International Federation of Library Associations) Section on Library Buildings and Equipment from 1980-91. Themes include interior design and layout, library buildings in the network context, adapting buildings to library use, planning and design, and control of…

Offers suggestions for libraries on how to develop a customer service plan to provide excellent service, create a positive environment for staff members, foster new and continued positive relationships with patrons, and evaluate customer service goals and objectives. Also discusses policies and building appearance. (Author/LRW)

A first-time project manager on a $4 million library addition and renovation project by the Homewood (Alabama) Public Library shares her experiences. Sidebars provide tips for new library project managers; description of construction administration documents; effective phrases to use with the contractor; and the top 10 lies told to a library…

The prospect of resolving a library's space and utilization problems through expansion and renovation carries with it the question of how to maintain operations during construction. Few libraries, especially those in the academic world, can afford to close their doors for very long, even though the prospect of maintaining ongoing operations amid…

This document suggests components for a sound disaster plan for libraries and archives. The planning process includes four steps which are covered in this manual: educating the staff about disaster preparedness literature; planning to prevent disasters; preparing to respond to an emergency and minimize its effects; and planning how to restore…

These proceedings of a 2-day workshop held to discuss the planning and programming of library facilities construction include a number of papers and appendices that provide information on subjects not often covered in other library literature sources. Papers included in this document are: (1) "Let's Get Acquainted" (Raymond M. Holt); (2)…

This seminar and workbook are designed to aid librarians in planning and designing attractive and efficient libraries in light of the changing technologies of the 1980s. It is based on the premise that the electronic revolution of the 1980s will cause substantial changes in the work force, work processes, and the nature of physical layouts of…

When schools are closed due to declining student enrollment, students and materials must be relocated to a central facility. Problems encountered in consolidating the school libraries may include overcrowding of the central library, excessive duplication of material and equipment, and overwhelming clerical tasks for the librarian in charge of the…

Although calls for a National Library began as early as 1883, the cornerstone of the future national library was the Canadian Bibliographic Centre, established in 1950, which began work on the national bibliography and national union catalog. When the National Library of Canada was established in 1953 under the direction of W. Kaye Lamb, the…

While attention at this conference was directed primarily to planning a library for a small school (an elementary division of 150 and a junior high and high school of up to 200), the ideas and considerations have relevance to the planning of any school library. Conclusions drawn from the sessions are presented in regard to--(1) divisions of…

As institutional roles change in response to contemporary pressures on them, new opportunities arise for combining forces to achieve common objectives. With today's technological revolution in handling information, the role of the public library is both challenged and reaffirmed. Resources may be allocated from state and national levels of…

The steady growth of the academic libraries reflects a true increase in the body of human knowledge. The average academic library either now has, or will have within the next few years, a severe space problem related to housing of books. The seemingly limitless growth of space needs creates problems compounded by rising costs of buildings and…

The purposes of the study which this report describes were to assist the San Francisco Public Library in further documenting the need for a new main library building, to consider financial alternatives, to recommend a site, and to develop a program of facility requirements for the future. Although not an organizational study, it has considered the…

Library surveys are a means to an objective examination of the library and its services, helping to clarify the purposes that are being served and to assess the methods of providing these services. This survey was undertaken as a cooperative project of the seven public libraries of Summit County, Ohio. Its purpose was to develop a long-range plan…

In this six part report on Prison Libraries and Information Services, emphasis is placed upon services, collections of materials, and facilities for inmates, particularly of Maximum and Medium Security Penal Institutions. Content includes: examination of past and present conditions using a survey of the literature, standards and objectives of…