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Staff for Metropolitan Library Service
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Wilkinson, Billy R. – Library Trends, 1974
Contrasts the kinds of staff members found in metropolitan libraries during the past 20 years with the staff needed for the mid-1970's. (Author/PF)
Descriptors: College Libraries, Librarians, Library Planning, Library Technicians
Beyond Measuring Service Quality: Learning from the Voices of the Customers, the Staff, the Processes, and the Organization.
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Phipps, Shelley – Library Trends, 2001
Discusses the development of a new culture of research librarianship that is customer-focused, based on experiences at the University of Arizona library. Highlights include cooperative partnerships with users; LibQUAL+ as a tool to learn how users perceive library services in relation to their expectations; and staff participation in strategic…
Descriptors: Academic Libraries, Cooperation, Evaluation Methods, Higher Education
Determining How Libraries and Librarians Help.
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Durrance, Joan C.; Fisher, Karen E. – Library Trends, 2003
Examines what differences libraries and librarians make, primarily from the perspective of geographical communities. States reasons why this is an essential research issue and describes contributions of current public library planning tools to the determination of impact. Examines the framework that is essential for the intellectual development of…
Descriptors: Information Scientists, Librarians, Library Development, Library Planning
Public Library Service to Children and Teens: A Research Agenda.
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Walter, Virginia A. – Library Trends, 2003
Examines four significant unanswered questions related to children's and young adult services in public libraries. After reviewing the existing knowledge base that can serve as scaffolding for the needed research, the author suggests strategies for refining and implementing this research agenda. (Contains 62 references.) (Author/AEF)
Descriptors: Adolescents, Childrens Libraries, Library Development, Library Planning
Outcomes Assessment in the Networked Environment: Research Questions, Issues, Considerations, and Moving Forward.
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Bertot, John Carlo; McClure, Charles R. – Library Trends, 2003
Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…
Descriptors: Computer Networks, Evaluation Methods, Libraries, Library Administration
Two-Year College Learning Resources Standards.
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Wallace, James O. – Library Trends, 1982
Discusses the library standards--"Guidelines for Two-Year College Learning Resources Programs"--as approved in 1972 by three national associations, highlighting addition of quantitative standards in 1979, review in 1981, utilization for research studies, role in accreditation process, and use for statewide planning. A 28-item…
Descriptors: Academic Libraries, Accreditation (Institutions), Guidelines, Learning Resources Centers
Evaluation by Type of Library.
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Magrill, Rose Mary – Library Trends, 1985
Standard collection evaluation techniques appear to receive varying amounts of emphasis from one type of library to another. Differences in choice of technique arise from differing evaluation objectives, and choice of questions to be answered is determined by purpose(s) of library and additional factors (i.e., governance, clientele, size). (97…
Descriptors: Academic Libraries, Consortia, Elementary Secondary Education, Evaluation Methods