In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…

This report explores the diverse ways that libraries are currently supporting distance learning, both in its traditional and newer Internet-based forms. Based on interviews with administrators and staff, the following "Reports from the Field" reflect developments in public institutions: "UNET (University of Maine System Network)…