This study surveyed librarians and staff at Association of Research Libraries (ARL) member institutions to determine who assembles social justice guides (that is, LibGuides), what motivated the creation of such guides, and how these guides are deployed. Additionally, the survey gauged employee perceptions of library and institutional responses to…

This paper describes the process whereby a university library investigated the value of its subject guides to its users. A literature review and surveys of library staff, library users and other libraries were carried out. Existing library subject guides and those of other higher education libraries were evaluated. The project team reported…

Intranets can be crucial tools in fostering communication within an academic library. This article describes the successful implementation of an intranet wiki at the San Diego State University Library & Information Access. The steps involved with implementing, marketing, and supporting the MediaWiki software are described, and the results of a…

This case study from the University of Nevada, Las Vegas, University Libraries, which has one main library, three branches, and more than 110 staff, illustrates one approach to using new technologies as additional methods for internal communication. At large academic libraries, communication within the organization can be challenging. The…

Discusses Web site management, rather than design, as it relates to academic libraries. Reviews library literature as well as literature from other fields and presents results from four case studies that investigated staffing, professional rivalries, governing structure, usability studies, staff tool versus public resource, maintenance, and…