This policy manual of Jacksonville State University's Houston Cole Library serves as a statement of the library's mission, goals, and objectives; an interpretive guide for library faculty, staff, and students; and informational document for library patrons concerning the library's programs and policies. The contents include the following:…

The purpose of this manual is to provide a structure for a comprehensive user education program at the University of California, Santa Barbara. It is intended to provide a general direction for librarians to review when developing new instructional programs or examining current programs. The purpose of this program is to provide basic library…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…

This report examines the institutionalization of library services for distance education students at four educational institutions in British Columbia, and provides an overview of the status of distance library services in British Columbia by comparing those services with distance library service provided elsewhere in Canada. The development and…

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

This 25-article issue presents overview of reference services for childern and young adults, including public and school libraries, information needs, reference interviews, children's librarians, library instruction, library cooperation, production of information resources, material selection, and vertical files. References are included. (Haworth…

Presents five papers from the American Library Association's June 27, 1992, conference session, "The Right to Know: Will Changing Our Instruction Methods Empower the Public," in which panelists debate the design and impact of bibliographic instruction and the provision of reference services in academic and high school libraries. (EA)

Discusses how faculty and reference librarians at Santa Fe Community College (Florida) formed an internal educational partnership to incorporate the use of technology for enhancing teaching and learning. Describes efforts in the Department of Mathematics and Statistics, as well as the Web-based library instruction course. (LRW)

This annual collection contains the following 14 papers about the use of Macintosh computers in libraries: "Of Mice and Macs: The Integration of the Macintosh into the Operations and Services of the University of Tennessee, Memphis Health Science Library" (Lois M. Bellamy); "Networking Reference CD-Roms in the Apple Library"…

The Bibliographic Instruction Committee of the Wichita State (Kansas) University Libraries recommended changes to improve the current bibliographic instruction program for lower division undergraduates. The shortcomings of the current program, one class period in a required English course, were analyzed; and suggestions were made to improve the…

With help from the Council on Library Resources and the National Endowment for the Humanities, a five-year Library Outreach Orientation Program was instituted at Eastern Michigan University. Through intensive contacts between the orientation librarian and faculty members in the humanities and social sciences, library sessions were set up during…

Describes the changing role of the library and the reference librarian and the effects of new information technology, changing demographics of student populations, and patrons' expectations for personalized service versus library instruction. Fees for meeting rooms, photocopying, videos, printouts of articles from online full-text, information…

Teaching critical thinking is a relatively new dimension of bibliographic instruction (BI) in the academic environment. It marks a departure from the teaching of "user skills" in which the primary concern is enabling library patrons to determine the appropriateness of reference tools and to use those tools effectively. This report assembles a…

This study examines the progress that curriculum centers have made since two major studies were conducted in the 1980s. The present study was limited to 14 Illinois academic institutions whose curriculum centers were surveyed to determine whether their institutional role was to serve as media holding centers or whether they constituted a major…

The Peer Reference Counseling Program at Valdosta State University (Georgia) is a program designed to provide students with a unique opportunity to work at the Reference Desk at Odum Library. This program employs minority students and trains them to work at the Reference Desk answering basic reference questions and utilizing as well as…