Academic and research libraries have been increasing their efforts for a number of years to demonstrate their contributions to student learning outcomes in support of the institutional educational mission. Whether through one-shot instruction or credited classes, libraries invest a great deal of time and effort in instructional programs. A key…

Extensive engagement with current academic sources is expected of all psychology undergraduates. Thirty-eight undergraduate psychology students took part in a series of focus group discussions of their information-searching experiences and skills. The majority of students had not been required to engage with any form of information searching while…

Senior marketing research students conducted an unobtrusive survey of reference services at Central Missouri State University, and found 74% of reference transactions rated satisfactory or very satisfactory. Focus groups suggested including library information in freshman orientation packets, providing reference help during the day, and requiring…