When helping undergraduates assess materials, academic librarians balance the reference interview with instruction in electronic databases. This article describes a method connecting these tasks with a search strategy dependent on the user's information needs. The connection is made by labeling the user's need with a diagnostic tool based on…

This study examined the inclusiveness of eight indexes and abstracts of presumable interest in communication arts, and found that none of them provided comprehensive access to articles chosen from a core list of communication arts journals. The implications of the findings for the teaching of search strategies and for editorial policies on…

Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

College students were trained to do online searching in a mandatory research paper course. Bibliographies from student papers, search transcripts, questionnaires administered to students, the library's serials holdings, and interviews with instructors and librarians provided data for analyses of students' database and library searches and the…

Describes a study that electronically monitored 11 public access terminals at the University of Colorado libraries to produce transaction logs that were used to gather statistics and analyze users' behavior when searching online catalogs. Implications for search instruction and systems design are suggested. (Contains 13 references.) (LRW)

A study of users' keyword searching success and knowledge using the NOTIS online catalog at Indiana State University revealed a low rate of knowledge about keyword searching. Frequency of catalog use, previous online database searching or computer coursework, and library instruction were found to correlate well with search success and keyword…

Term paper bibliographies were independently examined and rated by a librarian and a writing instructor. Students receiving bibliographic instruction in classes that taught a cognitive strategy for using library resources did a better job of accessing and using library resources than those whose instruction emphasized specific tools and resources.…

Discusses the need to reevaluate bibliographic instruction in academic libraries for an expanded online environment based on experiences at Moorhead State University (Minnesota). Topics addressed include the addition of databases to local online catalogs; student searching; search patterns; database characteristics; student search skills; library…

A survey of online search techniques of 50 undergraduate and graduate students at Arizona State University's Hayden Library revealed heavy reliance on simple subject searching. The analysis included search types, use of library personnel and online help screens, exposure to library instruction, and length of time at the terminal for citation…

Describes a study conducted at the University at Albany, State University of New York, to identify reasons for library users failing to locate items in the online catalog. An analysis of interlibrary loan requests for items owned by the library is described, and implications for library instruction and staffing are suggested. (eight references)…

Describes a survey of library users at Hofstra University that was conducted to determine how well end-user search services satisfy information needs and the extent to which users apply concepts and techniques emphasized in the training program. The impact of thesaurus use is examined and modifications in training are recommended. (four…

Describes results of several studies which led to integration of end-user searching using BRS/After Dark in the bibliographic instruction program at Earlham College (Indiana). These studies compared results and patterns of online searches by students and librarians, as well as online and manual searches by students. Student opinions were also…