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Direct linkJacoby, JoAnn; Ward, David; Avery, Susan; Marcyk, Emilia – portal: Libraries and the Academy, 2016
This article explores student, instructor, and librarian perceptions of chat reference in the context of an introductory composition course. Participants in a mixed-method study responded to an anonymized chat transcript. While student respondents valued speed and efficiency, they were willing to receive instruction and open to questions that…
Descriptors: Reference Services, Pilot Projects, Teacher Attitudes, Student Attitudes
Download full textBarrett, G. Jaia, Ed. – Association of Research Libraries, 2008
"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff, and…
Descriptors: Research Libraries, Academic Libraries, Handheld Devices, Reference Services
Avery, Susan; Hahn, Jim; Zilic, Melissa – Public Services Quarterly, 2008
Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that…
Descriptors: College Students, Research Papers (Students), Study Habits, Educational Change
Ury, Connie Jo, Ed.; Baudino, Frank, Ed.; Park, Sarah G., Ed. – Online Submission, 2009
Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…
Descriptors: Academic Libraries, Cataloging, Computer Software Evaluation, Student Employment
