This paper compares the longitudinal results of three LibQUAL+ studies conducted at the University of Idaho Library. In particular, the most recent survey follows a major renovation that prioritized study space and a collaborative learning environment. The impact upon patron satisfaction across categories was examined and the highest satisfaction…

Despite the recent turmoil in the U.S. economy, most libraries that were tracked by "Library Journal" won their referenda at a rate just slightly lower than 2007. Nearly three-quarters of operating referenda passed. Building referenda under $10 million passed at a whopping 85%, with those over $10 million batting slightly better than…

Emphasizing the importance of the development and maintenance of a system of signs to make the library patron aware that a reliable pattern of information exists within the library, this report includes a selection of statements excerpted from Sign Systems for Libraries, a collection of papers on visual guidance systems in various types of…