Explores the possibility of using Web contact center software to offer reference assistance to remote users. Discusses a project by the Metropolitan Cooperative Library System/Santiago Library System consortium to test contact center software and to develop a virtual reference network. (Author/LRW)

The IRVING Library Network provides state-of-the-art design, using a distributed packet switched network which implements parts of the Open System Interconnection Reference Model as defined by International Standards Organization. It provides gateway to other networks without disturbing local host systems and creates network language. Glossary and…

This report describes the development of the Forest Trail Library Consortium (FTLC), a network of academic, public, and school libraries in Texas. The growth of FTLC from 4 charter members to its current 16 members is traced, including details about goals and funding. The role of special interest groups (SIGs) is examined, and the goals and…

Provides a checklist of concerns for libraries planning to implement shared research databases in a consortium environment, based on experiences at OhioLINK. Highlights include database selection criteria, licensing, pricing, funding, vendor considerations, database profiling, custom data processing, hardware selection, database access,…

Presents results of an evaluation of C.D. Cat, a CD-ROM union catalog developed by the Associated College Libraries of Central Pennsylvania consortium. Outcomes are reported in the areas of bibliographic quality, user evaluation, public relations strategies, bibliographic instruction, and guidelines for continuing operations. Recommendations are…

Discusses the rationale, methodology, capabilities and problems of a local area network created for the Library Consortium of Health Institutions in Buffalo, using a multi-user microcomputer. The rationale and design of a new network, designed to better meet information and compatibility requirements, are described and suggestions to network…