ERIC Number: EJ1439809
Record Type: Journal
Publication Date: 2024-Sep
Pages: 19
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0010-0870
EISSN: EISSN-2150-6701
Study on the Realization of Information Rights of University Library Users from the Perspective of Smart Service Quality Evaluation
Xiaojun Xu; Guanghui Cheng
College & Research Libraries, v85 n6 p887-905 2024
The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is calculated by analytic hierarchy process (AHP), then the degree of IR realization is obtained. Users have the highest right to express information, the lowest right to equality, and other rights tend to be moderate. Suggestions to improve the realization of IRs are put forward at the end.
Descriptors: Foreign Countries, Research Libraries, Academic Libraries, Library Services, Library Automation, Library Research, Users (Information), Access to Information, Information Policy, Library Policy, Student Rights, Information Dissemination, User Satisfaction (Information), Information Retrieval
Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. e-mail: acrl@ala.org; Web site: http://crl.acrl.org
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: China
Grant or Contract Numbers: N/A