Descriptor
| Library Administration | 6 |
| Library Policy | 6 |
| Library Services | 6 |
| Reference Services | 6 |
| Higher Education | 3 |
| Users (Information) | 3 |
| Academic Libraries | 2 |
| Budgeting | 2 |
| Library Collection Development | 2 |
| Mission Statements | 2 |
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Author
| Bunge, Charles A. | 1 |
| Gross, Melissa | 1 |
| Harley, Bruce | 1 |
| McClure, Charles R. | 1 |
| Sjolander, Elsa | 1 |
| Sjolander, Richard | 1 |
Publication Type
| Journal Articles | 4 |
| Reports - Descriptive | 3 |
| Reports - Research | 2 |
| Guides - Non-Classroom | 1 |
| Opinion Papers | 1 |
| Reports - Evaluative | 1 |
Education Level
Audience
Laws, Policies, & Programs
| Library Services and… | 1 |
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What Works Clearinghouse Rating
Peer reviewedRQ, 1995
Provides a framework of topics that should be covered by a policy manual on cooperative reference services. It is organized into sections on mission statement, administration, delivery of services, and evaluation of services, and is intended for use in conjunction with existing RASD (Reference and Adult Services Division) documents. (Author)
Descriptors: Cooperative Programs, Evaluation, Guidelines, Library Administration
Download full textGross, Melissa; McClure, Charles R. – 2001
The Assessing Quality on Digital Reference team conducted two site visits at Florida Libraries in August 2001. The objectives of these visits were to: document how digital reference services are currently being planned for, delivered, and evaluated in libraries; understand how "quality" in digital reference is defined in these…
Descriptors: Information Management, Information Networks, Information Services, Information Technology
Peer reviewedSjolander, Elsa; Sjolander, Richard – College & Research Libraries, 1995
Compares Florida State University (FSU) and University of West Florida (UWF) library reference departments using a five-task model for strategic management in organizations. The libraries serve different kinds of users; one supports programs through the doctoral level and the other serves only bachelors' and masters' programs. They have similar…
Descriptors: Academic Libraries, Bachelors Degrees, Comparative Analysis, Doctoral Programs
Peer reviewedHarley, Bruce – Special Libraries, 1994
Provides a description and assessment of the merger of the government publications division and the maps division at the San Diego State University (California) library that was necessitated by budgetary constraints. The impact on patrons is discussed, including reference assistance, arrangement of materials, reference and circulation policies,…
Descriptors: Budgeting, College Libraries, Government Publications, Higher Education
Bunge, Charles A. – School Library Journal, 1994
Examines possible barriers to adequate reference services to children and young adults. Topics discussed include the effects of budget pressures and shifting priorities in public and academic libraries; equity in access to information; reference policies; communication between children and adult services staff and administration; multiple service…
Descriptors: Academic Libraries, Access to Information, Adolescents, Budgeting
Utah State Library Div., Salt Lake City. Dept. of Community and Economic Development. – 1995
This paper provides background on the Library Services and Construction Act (LSCA) program, describes the context for making decisions about future priorities, and presents proposals for changes in the Utah State Library Division policies, services, and funding. A discussion on federal funding for library services includes a brief history of LSCA,…
Descriptors: Change, Disabilities, Futures (of Society), Interlibrary Loans
