This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Accurate documentation is important in all library areas, especially as workflows change quickly to adapt to new technologies, policies, and practices. Many library faculty and staff use online tools and in 2019, the author conducted a survey to learn if and how colleagues use internal LibGuides to maintain accurate internal documentation. This…

In the spring of 2017, digital librarians and digital collection managers at member institutions of the Association of Research Libraries (ARL) were surveyed on practices and policies surrounding takedown requests in openly accessible digital collections. The survey collected basic demographic information surrounding the digital repositories…

ERM librarians discuss their approaches to electronic resources management for an academic library consortium, the University System of Maryland & Affiliated Institutions (USMAI). They focus on innovation and developing actionable strategies for procedures and policies.

Seventeen scholarly papers and twelve abstracts comprise the content of the twentieth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The twentieth Brick & Click Libraries Conference was held virtually. The proceedings, authored by academic librarians and presented at…

This article presents the results of a Web-based survey regarding the circulation of tablets in academic libraries. The survey, which was completed by 61 respondents, identifies the most common circulation policies and procedures used. These results will help other academic institutions develop their own policy or update existing ones. Areas of…

In December 2012, the University of Saskatchewan Library's University Archives and Special Collections acquired the complete image collection of Courtney Milne, a professional photographer whose worked encompassed documentary, abstract and fine art photographs. From acquisition to digital curation, the authors identify, outline, and discuss the…

School librarians regularly face difficult intellectual freedom questions. Is it a good idea to put grade- or reading-level labels on the outside of books or use labels to determine what students should read? Do children have First Amendment rights? The ALA "Intellectual Freedom Manual" provides answers and guidance. The…

What do school librarians fear most? Hands down, their biggest fear is a formal challenge to a resource in the school library. There are no accurate statistics about the number of challenges to school library resources. The staff of ALA's Office for Intellectual Freedom estimates that only about 20 percent are reported to ALA annually. For the…

University libraries have had to provide acceptable noise levels for many years and this pressure has not diminished in the twenty-first century. Library space has to be utilized to ensure noise levels are best managed. A study was undertaken across four university libraries in South Florida to determine how universities utilized their limited…

The article is divided into three sections. The main section, "Filtering beyond CIPA: Consequences of and Alternatives to Overfiltering in Schools" (Kristen Batch) describes factors that contribute to the overimplementation of CIPA. Internet filtering is a routine practice in public schools and libraries. The Children's Internet…

Many factors and pressures affect decisions made in UK university libraries on opening hours especially 24/7. This article reports on a project to examine the decision-making process, influential factors, and stakeholders. A workshop for senior library managers in the East Midlands was held to gather data and share experiences. From analysis of…

In response to a charge from the library administration, the Circulation Committee of the Harold B. Lee Library at Brigham Young University designed and implemented a thorough assessment of circulation policies. Using multiple assessment methods including surveys, focus groups, and statistical analysis, the committee determined that the…

This article explores recent developments in national policy for academic libraries. It considers the shift from traditional to managerial academic librarianship; the move to "social space" and multi-use systems; changes in the balance between meeting teaching and research needs and in public funding priorities; the difficulty of making…

Every U.S. state and the District of Columbia has a law on the books that protects a library borrower's privacy, both an ethical and legal obligation of the library. In addition, FERPA further restricts access to users' records. Getting the message across to staff can be a challenge, especially if you employ students or volunteers who may not…