The behavior problems arising from an open library" policy at an elementary school are explored via an exchange of letters between the librarian and a psychologist. (NH)

Conflict management theory is illustrated in a series of hypothetical scenarios, typical of library situations. Each scenario is discussed in terms of a specific management theory and the theories are transposed into useful management tools by plotting each situation along relevant axes. (Author/AEF)

Discussion of young adult library services focuses on the results of a survey of New Jersey public libraries. Highlights include job titles; population served; job responsibilities; young adult services; young adult staff; policy of information provision; young adult research preferences; and recommendations for future research. (LRW)

The results of a survey of seventy-six academic library members of the Association of Research Libraries revealed that the reference departments in many academic libraries are operating without a formal policy statement. A draft outline of a reference service policy manual produced at the University of Massachusetts library is included. (NH)

Approval plans are used by many libraries as an adjunct to title-by-title selection, and sometimes as a substitute for it. The author examines this approach to purchasing library materials, considering positive and negative effects approval plans may have on collection balance as well as on acquisitions budgets and workflow. The article also…

This essay addresses the trend in online searching toward increased end user access of online systems. Highlights include recent developments in end user searching (raw materials, marketing, recognition); appropriate end user searches; psychology of end user searching; the role of the librarians; library policies; and change. Four sources are…

Identifies interacting principles of theory of library service and indicates nature of library policies, activities, and professional values upon which implementation of principles rests. Library users ("worthy" and "needy"), hierarchy of service functions (stimulation, guidance, instruction, information services, access,…

Gives a historical explanation of library confidentiality policies and procedures and reviews notable invasions of patron privacy through use of library records by the Federal Bureau of Investigation and the Internal Revenue Service. Also reports on a study that examined patron confidentiality policies in Texas academic library reference…

Relates the work of Archibald George William Dunningham, a librarian from New Zealand who worked as a consultant for the United Nations Educational Scientific and Cultural Organization (UNESCO) in the newly developed nation of Indonesia from 1953 to 1968. Discusses meeting with leaders of librarianship, education, and government to help formulate…

Discusses philosophical issues and human elements in reference desk scheduling for public and academic libraries, highlighting institutionalization of a desk scheduling policy, the relationship between scheduler and schedulee (impartiality, consistency, flexibility, collegiality, diplomacy, dedication to reference service), and conflict management…

This collection provides summaries of documents on which the policies of the Oklahoma County Libraries System are based, the "Statement of Purpose and Goals," and "Policy for Selection of Materials," as well as brief descriptions of procedures for materials selection and handling complaints or suggestions from patrons.…

An attempt is made in this paper to characterize, and identify some of the basic issues in library research which require resolution. DeProspo's primary purpose is to suggest some of the reasons which lead to the conclusion that much of the research effort in librarianship, the objective of which has been to influence library policy, has been…

Women can achieve equal opportunity in library management through Affirmative Action Committees. Several steps are suggested: the determination of present status; assessment of library policies affecting hiring, parental leave and promotion; some strategies to attain managerial positions. (21 references) (Author)

The experience of several librarians seeking employment are presented with suggestions for improving library personnel policies. (PF)

Formulas from the "Standards for College Libraries" were used to compare the recommended collection size and number of professional librarians with the actual size of the collections and number of librarians for a random sample of Baccalaureate I and II colleges. Results revealed that significant numbers are not meeting the "Standards" in these…