Seventeen scholarly papers and twelve abstracts comprise the content of the twentieth annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The twentieth Brick & Click Libraries Conference was held virtually. The proceedings, authored by academic librarians and presented at…

This article deals with the management of noise in an academic library by outlining an evidence-based approach taken over seven years by the University of Limerick in the Republic of Ireland. The objective of this study was to measure the impact on library users of noise management interventions implemented from 2007 to 2014 through retrospective…

School librarians regularly face difficult intellectual freedom questions. Is it a good idea to put grade- or reading-level labels on the outside of books or use labels to determine what students should read? Do children have First Amendment rights? The ALA "Intellectual Freedom Manual" provides answers and guidance. The…

What do school librarians fear most? Hands down, their biggest fear is a formal challenge to a resource in the school library. There are no accurate statistics about the number of challenges to school library resources. The staff of ALA's Office for Intellectual Freedom estimates that only about 20 percent are reported to ALA annually. For the…

Research shows that an important step in the development of readers is having access to books. Steven Krashen, in "The Power of Reading," cites multiple studies that demonstrate access to books is crucial in developing strong readers: "the richer the print environment, the better the literacy development." Limiting access runs counter to research…

This article presents a digest of LISTSERVS of interest to access services for the period of April to June 2011. It presents questions and answers from Interlibrary Loan (ILL) people, CIRCPLUS, and OFFCAMP.

This article is a study of the policies that govern the use of the university library by external users at Indiana University-Purdue University Indianapolis (IUPUI) and 12 peer institutions used by IUPUI for comparative purposes. A search of each institution's Web site was conducted as well as interviews with circulation librarians and managers.…

The purpose of this multi-case study was to describe how library deans and directors at large comprehensive community colleges strategically advocate for and support instructional and technological innovation despite the reality of limited resources and the stress caused by recurring funding crises in higher education. It further sought to examine…

Campus librarians play a central role in conversations revolving around copyright compliance. The sheer volume of information provided within library physical and virtual spaces affirms the role libraries play in current copyright debates. Regardless of the function of librarians on any particular campus, it is important to confront the myriad of…

This article offers 12 steps to jumpstart a new school librarian's career. Being the information specialist will be both challenging and rewarding as one undertakes a myriad of activities. These 12 steps will help a new school librarian's first year successful.

This research investigated the importance of user-library trust in ensuring vital freedom of inquiry in academic libraries, exploring its strength through comparison with attitudes towards the National Identity Card Scheme (NICS) within the various libraries of a large UK university. An online survey of students and interviews with librarians…

The intent of this study was to aid academic librarians in examining their perceptions of the future of higher education, engaging disciplinary faculty members to understand their views, and determining actions to take to shape the future. In this mixed methods study, scenarios about the future of higher education served as the basis for…

There has been little recent research into the roles and responsibilities of academic librarians in collection development in Australian universities. In 2007 the authors reviewed the findings of a 1994 study of collection management in Australian university libraries, examining current practice and taking into account the impact of technology…

While the need for a data retention policy is rapidly becoming clear to schools, little guidance is available for crafting one. Most schools depend on backup and recovery plans that generally focus on individual servers or devices. However, retention policies also need to focus on the type of data contained on those servers and how it will be…

Personal Digital Assistant serials are not just a subset of electronic serials from an acquisitions/collection development point of view because of their total dependence on patron-owned technology. Even if viewed as a "free" resource there are issues of expense and effort involved in gathering, classifying, and providing access and awareness of…