This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Relates the work of Archibald George William Dunningham, a librarian from New Zealand who worked as a consultant for the United Nations Educational Scientific and Cultural Organization (UNESCO) in the newly developed nation of Indonesia from 1953 to 1968. Discusses meeting with leaders of librarianship, education, and government to help formulate…

An attempt is made in this paper to characterize, and identify some of the basic issues in library research which require resolution. DeProspo's primary purpose is to suggest some of the reasons which lead to the conclusion that much of the research effort in librarianship, the objective of which has been to influence library policy, has been…

Identifies some of the distinguishing characteristics of business information and examines their impact on reference transactions. Topics include characteristics of business patrons; question negotiation; dealing with patrons' expectations; helping patrons devise a search strategy; understanding search results; requisite skills for business…

The "College Library Information Packet (CLIP) Note" series is known for providing college and university libraries with reviews and current documentation on library practices and procedures of relevance to them. This "CLIP Note" provides information and sample policies on travel, sabbaticals, and study leaves of absence in small academic…

Ralph A. Ulveling's 1951 challenge to the American Library Association (ALA) policy on censorship is described. Ulveling's proposal to segregate materials containing propaganda and the efforts of the ALA Intellectual Freedom Committee to address lack of consensus in the profession and librarians' role in protecting intellectual freedom are…

Presents the research finding that collection development based on sound principles can ensure both better quality materials and increased use by teachers and students. Findings suggesting that collection development should be a cooperative enterprise framed by board- and school-approved guidelines are listed. (seven references) (EA)

This document provides guidelines on policymaking for public librarians and public library trustees in Vermont. Topics covered include: (1) the importance of policies in bringing order, logic, stability, and continuity to a library's operation; (2) the roles of trustees and librarians in adopting carrying out policies; (3) reasons why policies…

Proposes that training paraprofessionals for routine reference desk service is an inexpensive way for libraries to allow professionals to address tasks such as long-range planning, policy making, and sophisticated information retrieval. Suggests that training should focus on specific questions that are likely to come up and on appropriate…

A survey was developed for the Systems and Procedures Exchange Center (SPEC) to gather information on how Association of Research Libraries (ARL) academic libraries set salaries for new hires and how these libraries determine salary adjustments for professionals after employment. The survey was mailed to 103 ARL libraries, with 87 institutions…

Because community college boards of trustees and citizens committees often make the initial decisions about major college policies and building plans, it is important that they become aware of the basic sequence of events which will promote excellent community college libraries. The ten steps involve: (1) provision of funds for the library in the…

This publication brings together for the first time in a single volume the status of public library standards in the United States. Based on a master's thesis submitted to the Department of Library Science at The Catholic University of America by Mrs. Marian Magg, the study has been brought up to date and also expanded. This bulletin provides not…