This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This article presents a digest of LISTSERVS of interest to access services for the period of April to June 2011. It presents questions and answers from Interlibrary Loan (ILL) people, CIRCPLUS, and OFFCAMP.

The intent of this study was to aid academic librarians in examining their perceptions of the future of higher education, engaging disciplinary faculty members to understand their views, and determining actions to take to shape the future. In this mixed methods study, scenarios about the future of higher education served as the basis for…

Formulas from the "Standards for College Libraries" were used to compare the recommended collection size and number of professional librarians with the actual size of the collections and number of librarians for a random sample of Baccalaureate I and II colleges. Results revealed that significant numbers are not meeting the "Standards" in these…

This SPEC (Systems and Procedures Exchange Center) Kit reports results of a survey of ARL (Association of Research Libraries) that examined post-tenure review of librarians throughout higher education in North America. The purpose of the survey was to identify which institutions apply post-tenure or post-continuing appointment review to library…

Describes efforts to conserve library materials in Cambodia being undertaken by a Cornell University library program. Topics discussed include the absence of educated librarians; environmental problems, including insects; an absence of preservation facilities and supplies; a lack of policies for the National Library; and physical and bibliographic…

This book represents the thoughts and experiences of librarians and academics on the changing role of libraries in a global networked community. The first section of the book looks at the agendas for national libraries in a digital world. Issues covered include content and delivery, national policy and practice and strategies for success in a…

The purpose of this study was to gather five categories of data on acquisitions librarians in academic libraries: which libraries employ them; their managerial status; their goals; the satisfaction they derive from their work and positions; and their influence on library policies. Two surveys, "Role of the Acquisitions Librarian in University and…

This policy statement for a university library covers goals and objectives of collection development, the sharing of resources, and the responsibilities of both teaching faculty and librarians in the collection development process, as well as general library policies and guidelines and selection policies in the various subject areas and university…

The "College Library Information Packet (CLIP) Note" series is known for providing college and university libraries with reviews and current documentation on library practices and procedures of relevance to them. This "CLIP Note" provides information and sample policies on travel, sabbaticals, and study leaves of absence in small academic…

Summarizes the debate concerning use of desks versus counters in reference areas of academic libraries. Librarians argued whether patrons were more likely to approach a standing or a sitting librarian. In general, patrons preferred approaching a standing librarian; however, only small studies were conducted. In practice, libraries are designed in…

Collection development policies as traditionally conceived are of little practical utility. Research librarians will better serve themselves and their users by devising flexible guides to information associated with particular fields of study. Resource maps using electronic technology could accommodate different kinds of inquiries. (Author/AEF)

Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…

A survey was developed for the Systems and Procedures Exchange Center (SPEC) to gather information on how Association of Research Libraries (ARL) academic libraries set salaries for new hires and how these libraries determine salary adjustments for professionals after employment. The survey was mailed to 103 ARL libraries, with 87 institutions…

This Systems and Procedures Exchange Center (SPEC) kit reports results of a survey of 64 Association of Research Libraries (ARL) institutions conducted in the fall of 1990 to gather information on the performance appraisal of collection development librarians. Data are reported on the frequency of the performance review cycle, reporting…