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Direct linkWeare, William H., Jr.; Stevenson, Matthew – Journal of Access Services, 2012
This article is a study of the policies that govern the use of the university library by external users at Indiana University-Purdue University Indianapolis (IUPUI) and 12 peer institutions used by IUPUI for comparative purposes. A search of each institution's Web site was conducted as well as interviews with circulation librarians and managers.…
Descriptors: Urban Universities, Research Universities, Academic Libraries, Library Policy
Pearl, Nancy – Library Journal, 1996
From 1963 to 1996, Director Charlie Robinson and Deputy Director Jean-Barry Molz led the Baltimore County Public Library, a system known for customer orientation, a philosophy of collection development heavily emphasizing best sellers, centralized materials selection, interchangeable adult and children's staff, and service fees. Upon retirement,…
Descriptors: Fees, Interviews, Librarians, Library Administrators
