Prior to the COVID-19 pandemic, higher education leaders in America were navigating a notable shift in the trajectory of the field (Soliday & Lombardi, 2018). The COVID-19 pandemic added urgency to the challenges facing institutions of higher education. For this study, the researcher sought to add to the body of knowledge to better understand…

This article examines the experiences and coping strategies of four university middle-managers during the unprecedented time of disruption caused by the COVID-19 pandemic. We use the research approach of autoethnography to reflect on our experiences and decision-making processes. To reflect on how we managed the rapid change and moved from…

The purpose of this qualitative research study is to identify role changes that mid- level management (directors) experienced due to COVID-19. The research aims to identify these role changes, the impact of those role changes on the participants, and how they balanced their roles at work and at home. Fourteen directors at private colleges in New…

The aim of the study was to examine the experiences of school principals in Turkey during the pandemic. The fact that school principals have taken on an active role as guiding the school shareholders in coping with the crisis was the motive for focusing on their experiences. The study based on a qualitative phenomenological approach. Data was…

Purpose: This paper aims to consider middle managers' influence on organizational learning by exploring how they cope with demands and tensions in their role and whether their practice affects available team energy. Design/methodology/approach: In total, 43 managers from three large organizations involved in major change assessed their group's…