Hajj guides in the second holy city in Islam deal with some million visitors and pilgrims to the holy Prophet's mosque. Although they are well trained in terms of hospitality and guidance, they seem to lack the basic communication skills in English. As most of the visitors and pilgrims resort to English as an international language, the need…

An analysis is made of the Federal Merit Program, with emphasis on its applicability at Department of Commerce, and suggestions to session leader for discussion of problem areas are given. A series of graphics further illustrates the program. Handouts include a Merit Promotion Questionnaire, an article on the program's history and a Merit…

An organizational development specialist tells how he prepared a management workshop on conducting effective meetings by first interviewing the managers and finding out what they wanted. Includes his "front-end analysis" questionnaire and the workshop format. (MF)

The facilitator's guide introduces and explains an inservice program for administrators in career education. Consisting of eight additional modules, the program presents the administrator with an opportunity to examine career education, its implications for educational programs, and the various administrative functions affecting its…

Many communities have economic development efforts, which are generally undertaken in an attempt to create productive employment opportunities and to strengthen the local tax base. Unfortunatley, the economic development efforts of many communities, especially rural communities, are not productive ones. Many rural development efforts fail because…

The project to examine and improve the use of advisory committees in vocational education in Michigan produced this three-part document: a guide for the effective use of advisory committees, a report on the use of advisory committees, and a workshop leaders's guide. The self-instructional guide for the effective use of educational advisory…

This paper describes a minority leadership program, developed at Portland State University, Oregon, that is designed to increase the retention rate of minority and other underrepresented college students by helping them to adjust to the social and academic climate of the university. The program utilizes minority students who have successfully…

In order to effectively bring about permanent changes in a school setting, the educators involved must accept the changes privately as well as complying with them publicly. The staff development specialist must convince the educators that positive change is both necessary and possible and provide support during the implementation period. As used…

Prepared to help small towns assess community population and economic trends, this publication provides a step-by-step guide for establishing an on-going local data collection system, which is based on four local indicators and will provide accurate, up-to-date estimates of population, family income, and gross sales within a town's trade area. The…

This manual is a resource guide for teachers and administrators and was compiled to provide direction for planning an effective orientation program. An in-depth design is given which will enable participants to derive maximum benefit from an intercultural experience. Each of the sections includes detailed instructions for the preparation of the…

This book is intended for educational leaders who want to take action to improve the school climate. It describes how to provide leadership for developing lasting and significant improvements in school climate. It also shows the growing necessity for a positive and humane school environment and gives reasons why the school's climate is crucial to…

This document is designed to help facilitators with the formation and development of effective teams of people who have no previous history as a team and no training in group processes. Part 1 provides a narrative explanation of the stages of group development (investing in membership, forming attachments to subgroups, confronting/debating issues,…

Instruction for faculty/staff members on the needs assessment task force to lead others in preparing, administering, and collecting questionnaires is contained in this guide, one of twelve documents describing the Career Planning Support System (CPSS) and its use. (CPSS is a comprehensive guidance program management system designed to provide…

This facilitator's manual consists of guidelines and materials for use in conducting a workshop dealing with the professionl and personal development of minority women. Included in the first half of the manual are the following pieces of information pertaining to implementation of the workshop: background on the need for and development of the…

This facilitator's manual consists of guidelines and materials for use in conducting a workshop dealing with three management basics for minority women--communication, decision making, and interpersonal skills. Covered in the first half of the manual are the following aspects of implementing the workshop: background on the need for and development…