Constructs like turnover intentions, burnout, perceived flexibility, and perceived organizational support (POS) have been studied for decades. However, during the COVID-19 pandemic, turnover rates reached historic highs in 2021. Simultaneously, the shift to remote or hybrid work evidenced more widespread implementation than ever before to meet…

Student affairs professionals are at risk of leaving both their jobs and higher education in general. A survey of higher ed professionals was conducted in May of 2022 examining student affairs professionals' likelihood of leaving their jobs, why they are considering leaving, and what factors may contribute to their retention. Results revealed that…

Through an unsustainable moniker that often receives no reprieve, Black women student affairs professionals become the institutional fixer--the StrongBlackWoman who can do all. Through a raced and gendered expectation, they support the needs of their students, many of whom are students of color. This effort creates a precarious double bind that…

The purpose of this research was to develop an understanding of student affairs staff experiences with the departure of a chief student affairs officer (CSAO) at a 4-year college or university. The topic was investigated through the perspective of staff who reported to a CSAO at the time the CSAO departed the organization. The study's primary…

Given the state of the economy, lack of competitive jobs and decreasing number of voluntary retirements, by the year 2018 many institutions of higher education may see five generations working side by side. This study examined three of the four generations working at the University of Texas at El Paso (UTEP): Baby Boomers, who are those employees…