This book details a system for evaluating all training programs regardless of their instructional style, method, or format. In the introduction the relationship between high quality training and total customer satisfaction, types of training subject to quality problems, and ways of ensuring the quality of training are discussed. The remainder of…

In April 1994, the American Association of Community Colleges (AACC) was awarded a $600,000 grant from the Department of Labor for a project to enhance community colleges' capacity to meet national workforce training needs. The project featured three components: (1) the development of a national network of state representatives of community…

A discussion is provided of the role of community colleges as the primary delivery sources for workforce retraining, using the Pellissippi State Workforce Innovation Program as a case study. The first sections of the paper document the need for worker retraining in the United States, reporting the Department of Labor Secretary's Commission on…

Further education is provided by local authorities in the United Kingdom in fulfillment of their statutory duties under the Education Reform Act (ERA) of 1988. Through the ERA and its counterparts in Scotland and Northern Ireland, the government aims to increase the efficiency and effectiveness of further education colleges. Educational finance…

Workplace education (WPE) has a significant role to play in solving basic skills problems and in other training requirements. In addition to the benefit of a more able, adaptable work force, WPE leads to more contented workers, encouraged by better employment opportunities. In addition, employees benefit by being more confident both within the…

This study addresses the issue of how new forms of work organization (NFWO) are affecting job skill requirements. Practices such as job rotation, problem-solving teams and self-directed workgroups are thought to increase job skill requirements because they tend to broaden job responsibilities. The study uses the 1999 and 2000 waves of the…

This document contains four papers presented at a sympoisum on structured and unstructured learning moderated by Catherine Sleezer at the 1996 conference of the Academy of Human Resource Development (AHRD). "Designing Experiential Learning into Organizational Work Life: Proposing a Framework for Theory and Research" (Cheri Maben-Crouch)…

The levy-grant system that operated under Britain's 1964 Industrial Training Act was the most effective incentive mechanism for increasing the volume and improving the quality of training. Strengths of the act's Industrial Training Boards (ITBs) were employer-funded training, collection of data on training in companies to guide planning, and…

The Training Guarantee Act (TGA) passed by the Federal Parliament of Australia in 1990 establishes a training guarantee scheme. It requires employers to invest in high quality, employment-related training that will most benefit their businesses. The levy is having an impact on many facets of human resource development in Australia. In seeking to…

The countries of the European Community represent a commitment to European economic and political unity as part of a trend toward the globalization of the world's economic life. Economic, social, and political challenges are bound up in economic competitiveness. Countries are examining human resource issues in order to compete for the world…

The planning and implementation of vocational training in Singapore (training primarily intended for school-leavers) is highly directed toward serving labor force development objectives. This paper explains the vocational training infrastructure (a national system, the conduct of which is vested in the Vocational and Industrial Training Board),…

Saudi Arabia has a modern nationwide school system that embraces institutions from kindergarten through the university level and encompasses special, adult, industrial, and commercial education. Education is not compulsory, and coeducation does not exist. Secondary vocational industrial schools have been established for young men who have…

About 1900, James W. Ellsworth created the educational system of Ellsworth, Pennsylvania. His aim was to have the system serve a dual purpose: the societal uplift of foreign miners to make them better citizens and the improvement of the company's productive efficiency. Ellsworth's school offered traditional courses along with training in English…

An experimental project was conducted between July 1972 and August 1973 to offer adult basic education to high seniority, unskilled employees laid off because of the seasonal nature of their jobs in the fruit and vegetable canning industry in northern California. The project's purpose was to demonstrate that layoff time training (LOTT) would be…

Selections from materials developed for a National Institute of Education two-day workshop to examine workplace perspectives on education and training policy are presented. Participants included employer and trade union representatives, education and training specialists, policy analysts, and government officials. Part I on national perspectives…