THE GUIDELINES THAT ARE PRESENTED IN THIS MODEL FOR TRAINING NONPROFESSIONALS FOR JOBS IN THE FIELD OF HUMAN SERVICES ARE BASED ON A "NEW CAREER" CONCEPT, WHERE THE JOB ITSELF PROVIDES MOTIVATION FOR FURTHER DEVELOPMENT THROUGH TRAINING, UPGRADING, AND EDUCATION. SPECIAL EMPHASIS IN DEVELOPING TRAINING PROGRAMS IS GIVEN TO THE…

The study examines post office mail processing equipment (MPE) maintenance positions on the basis of interviews conducted among maintenance mechanics and supervisors at 17 small, medium, and large mechanized post offices for the purpose of determining existing and desired maintenance practices and maintenance personnel policy. The study considers…

Developing nations face considerable difficulty in generating new and specialized skills economically and quickly and in making the best possible, most efficient use of those skills already existing in country. This paper examines the difficulties faced in estimating industrial skill requirements, explores the narrow aspects of the efficient use…

A study was conducted to explore skills and work-related dispositions in technical work. It used a sociocultural approach to examine skills in seven target jobs in worksites representing diverse industries--health care, traffic management, transportation, and semiconductor manufacturing. It explored employers' strategies for obtaining the skills…

Directed at persons who are not experts in program evaluation or workplace literacy, this handbook provides various options and processes that can be used for formal evaluation of workplace literacy programs. The handbook is organized in six sections. An introductory section acknowledges the weaknesses of any evaluation attempt. In the second…

Using a brief series of extended interviews, a study gathered information on how corporate competitive strategies affect, and are affected by, worker training requirements. It focused on training activities involving plant-level personnel and first-level supervisors. Interviews were conducted with general manufacturing executives and training…

This evaluation examines the degree to which human factors support, relate to, or impede the successful achievements of Polaroid's Inner City mission to provide on-the-job training for the career development of disadvantaged workers. The program is cited as a model for industry-based career education. Background information is provided on the…

Four background papers prepared for an assembly on industry/education cooperation and a summary of discussions and recommendations which came out of the assembly are contained in this report. After Henry Halsted's introduction to the report and to the theme of the relationship of industry and education, Herbert E. Striner's paper, "The Joint…

The combined impact of all federally assisted manpower programs in the Atlanta area was evaluated, with emphasis on outreach, eligibility, identification of needs and abilities, and screening for course assignment. In fiscal year 1970, training was provided for 10,300 persons and job placement for 5,600, although most of the estimated 70,000 poor…

This report examines the role of the state in ensuring access to advanced telecommunications technologies by all Minnesotans and explores viable policy alternatives. Recommendations fall into four categories: access, affordability and competition, training and skills, and local initiative. Concerning access, the goal is for all Minnesotans to have…

Explores the process of workplace learning and problem solving by examining Western and local enterprises in South China. Discusses whether the managerial concepts embedded in Chinese culture help or impede collective learning and concludes that new ways of working and learning are emerging through the interaction of Western and Chinese culture.…

The Colorado workplace program completed an open-ended program evaluation that examined the following: how people involved in workplace learning change, what the shape of that change is, and what impact that change may have. It explored the perspectives of two groups closely involved in the workplace learning process: participants and their…

The value of education in the workplace is becoming more evident as businesses face the challenges of the 20th century. Teaching and learning will become even more important for corporate success. If corporations are to be more productive, then one must change the way corporations and the people in them are viewed. Employees can no longer be…

The purpose of this book was to assist trainers in developing the skills that must be involved in a total quality management (TQM) training program. The book is organized into 17 chapters that cover the following topics: understanding the need, organizational requirements, training and the bottom line, training and organizational change, the…

An exploratory study examined what the largest and most successful manufacturing and service companies in the United States are doing to address human capital needs through training and development. A questionnaire was sent to 168 firms from the service sector and 165 from the manufacturing sector, as identified by "Fortune"; 81 responded.…