Students enroll in community colleges nationwide for various reasons. Some intend to earn a degree and transfer to four year colleges and universities. Some students plan to enter a program that can lead to industry recognized certification. Others enroll to acquire non-credit short-term training to develop workforce required skills. Community college workforce development and continuing education (WDCE) divisions provide non-credit short-term occupational workforce training. Workforce development administrators, program coordinators, faculty, and staff provide support services to promote short-term non-credit program completion for students who are underprepared for college level work. The purpose of this study was to examine the challenges experienced by program directors, coordinators, administrators, staff members, and instructors who participated in the Accelerating Connections to Employment (ACE) Grant Pilot and continue to use the ACE Grant model beyond the life span of the grant. The research sites were three Mid-Atlantic community colleges that participated in the ACE Pilot Program from 2012-2016. This qualitative study sought to understand the challenges faced by individuals who implemented support services modeling the ACE program, in order to promote program completion. "Bridges Theory of Change" was used to frame the organizational theory, and "Goal Theory" guided the examination of individuals who provided access to wrap around support services for basic adult academic and social needs. A single case study with embedded multiple units of analysis approach was used in this study. A case study methodology was used for the data collection and analysis. There were nine themes that emanated from the interviews for each research questions and four core themes from those nine themes. This study contributes to the body of literature on supporting students in community college workforce development short-term training programs. Finally, the major findings in this study accompanied by the recommendations for professional practices and further research are offered. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://bibliotheek.ehb.be:2222/en-US/products/dissertations/individuals.shtml.]