The complexity of the modern workplace means that decision makers are entertaining the idea of providing employees with software applications that are designed to provide true support and on-the-job training from the employee's desktop computer. An electronic performance support system (EPSS) is the tool that can make such training a reality when…

Three models have been developed to provide a framework for describing range of delivery technologies available that are consistent with missions of training organizations. Performance support model presents a strategy for applying solutions to performance problems; knowledge transfer model depicts combinations of communication media; and…

A study examined training and staff development initiatives in Australian industrial and commercial organizations. It was carried out using a questionnaire and structured interview technique with 24 organizations. Larger organizations had their own facilities and trained in-house whereas smaller organizations made more use of Technical and Further…

Presents case study on personal computer teleconferencing to compare its cost effectiveness with that of on-site training. A model is described that uses a checklist for decision making in three areas: (1) initial considerations, (2) planning considerations, i.e., design elements, and (3) technical considerations, i.e., review and selection…

A training evaluation system should address four major areas: reaction, learning, behavior, and results. The training evaluation system at GPU Nuclear Corporation addresses each of these areas through practical approaches such as course and program evaluation. GPU's program evaluation instrument uses a Likert-type scale to assess task development,…

This paper, on the returns on investment (ROI) in training, introduces some practical examples for enterprises or organizations wanting to find out whether the money they have spent or intend to spend on training is necessary. It provides strategies for researchers who would like to undertake research in this area. The paper begins by examining…

The factors influencing active learning in small enterprises were examined. Data from earlier Australian studies were examined in an attempt to provide a framework that might inform the relationship between educational systems and small enterprises. Special attention was paid to a 1988 study of systematic differences between small businesses that…

This book examines workplace learning in the United Kingdom within the context of the changing world of education and training, adult learners/learning, and stakeholder roles in employee development. Discussed in the first three chapters are the following topics: the current debates over vocational education and training and their links to…

A study examined approximately 130 projects that were conducted in New York between November 1980 and December 1983 as a part of the state's Short-Term Program for Economic Development. During the study, researchers interviewed representatives of the businesses, industries, unions, and educational institutions involved in the training programs in…

No single system or model of adult education and training describes the actual situation in the countries of Western Europe. Considerable variability exists from nation to nation in regard to scope, characteristics, organization, and financing. The countries, however, share an interest in the deliberate expansion of all phases of adult education.…

The Strategic Training of Employees Model (STEM) is a comprehensive training framework that balances the need for training against the constraints existing within organizations. The STEM is based on advances in economic and educational research. The following are among the theories that lay at the STEM's foundation: reinforcement theory; social…

This publication is part of the study materials for the distance education course, Curriculum and Competencies, in the Open Campus Program at Deakin University. It contains 39 papers on the nature, historical development, and delivery of competency-based training (CBT) and on the Australian and international debates surrounding CBT. The following…

Jobs for the Future (JFF) has identified the following best practice programs that support what is known to work best in moving women into family-supporting employment: (1) Cessna Aircraft Company in Wichita, Kansas, trains welfare recipients to work as sheet metal assemblers while providing a support services counselor and support for child care…

Recent Australian and overseas studies on evaluation of enterprises' return on training investment (ROTI) were reviewed to identify key issues in encouraging increased evaluation of training benefits by enterprises and successful approaches that may inform future "enterprise-friendly" studies of ROTI. It was concluded that more…

This document contains 18 papers from the human resource development and manpower training section of an international conference on vocational education and training (VET) for lifelong learning in the information era. The following papers are included: "Use of Social and Economic Modeling to Plan Vocational Education and Training"…