This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses making suggestions, encourages and prepares workers to share…

This workplace skills training course in English as a Second Language (ESL) identifies English problems for nonnative speakers and encourages students to practice speaking, writing, listening, and reading skills using company literature. Introductory material includes course description, objectives, topical outline, and evaluation. The course…

This workplace skills course on communication strategies at work is designed to begin the process of building effective communication skills for use in the workplace as well as in personal relationships. Introductory material includes a course description and objectives. The course consists of four sessions, each of which has these components:…

This workplace skills course on communication is designed to build on the communications strategies at work course. The focus of the course is the importance of team building, reaching consensus, and conflict resolution as part of the communication process. Introductory material includes a course outline and course topics. The course consists of…

This guide, part of a series of workplace-developed materials for retraining factory workers, provides teaching materials for a workplace course in problem-solving techniques. The course is a review of basic problem-solving techniques focused on helping participants to be comfortable solving problems on the job. Topics covered include the…

The worksheets and tutor tips included in this document were created to tutor the physical plant employees at the State University of New York College at Brockport. They contain general objectives for all workers as well as those related to their jobs in maintenance of the buildings and grounds of the university. The materials list 44 job…

A 3-year workplace literacy project combined the resources and efforts of a junior and a technical college, literacy education providers, and businesses to implement an assessment and education program for textile workers. The program included four components: (1) reading, writing, speaking, listening, and mathematics skills; (2) creative…

This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to improve the English speaking and reading skills of non-English-speaking hospital housekeeping and food service staff, the course focuses on the skills…

Workplace literacy programs are employer- and/or union-sponsored basic skills upgrading programs for workers and their families. Community-based literacy programs can support workplace programs. Several factors should be considered in Northern Ontario workplace literacy programs: (1) technological change; (2) aging population; (3) outmigration of…

The Cleveland Public Schools developed a family literacy program to address the needs of both parent and child and attempt to break the cycle of illiteracy. Fifty parents who were Job Training Partnership Act (JTPA)-eligible participated in the project. They attended one of four 9-week sessions. Course content included literacy, preemployment and…

This outline decribes the Rehabilitation Prevocational Support Service program at Northwest Community College (Alabama), designed to help prepare selected students for occupational training programs or job placement and to enhance their academic level. Students are assigned to individualized learning modules based on pretesting by a variety of…

A review of workplace literacy tests and testing found that the definitions of literacy and, in particular, workplace literacy have changed and are continuing to change. There is no single, widely accepted definition. Descriptions of workplace literacy demands in terms of reading grade levels are inappropriate. Most tests currently in use are…

The majority of employment and training programs are designed as one-size-fits-all, leaving approximately 85 percent of participants unsatisfied, unmotivated, or forced back into a job with no chance of advancement. In targeting a clientele of single parents and dislocated workers, an action research project, called Chance to Advance, conducted in…

These proceedings contain 11 refereed papers and 2 symposia in which researchers and practitioners share research findings focusing on the link between research and practice in adult, continuing, and community education. "Literacy Skill Standards for the Workplace" (Eunice N. Askov) summarizes efforts leading toward voluntary industry skill…

The 23 chapters of this book are as follows: "A Framework for Developing Partnerships" (Wendy M. Doughty); "Partnership Building in Nova Scotia" (Marjorie Davison, Paul Temple); "What Makes a Successful Workplace Education Partnership?" (Rob Despins et al.); "Building Linkages in Large Organizations: The Syncrude…