This document contains the instructional materials developed and presented in a 39-hour course for employees of an automotive assembly plant. The course is an introductory look at blueprint reading using blueprints similar to those used at the company. Worksheets and tests relating to the blueprints are included. The course covers an introduction,…

This instructor's guide contains 11 lesson plans for inplant classes on workplace skills for employees in a cement plant. The 11 units cover the following topics: goals; interpreting memoranda; applying a standard set of work procedures; qualities of a safe worker; accident prevention; insurance forms; vocabulary development; inventory control…

This document contains the instructional materials developed and presented in workshops on conflict resolution at a regional hospital. The workshop covers analyzing conflict and conflict resolution strategies and their effects. The guide includes a workshop mission, overview, information sheets, work sheets, key questions and answers, and…

This document contains the instructional materials developed and presented in workshops on communications skills improvement at a regional hospital. The workshop was designed to help participants gain skills that enable them to do the following: (1) identify and overcome roadblocks to effective communication; (2) decode "hidden messages"; (3)…

Employees of Hannaford Brothers Company, Nichols Portland, and Wood Structures in the Casco Bay area of Maine participated in a series of tours at each worksite for three consecutive Tuesdays in August 1995. Each group of employees, some of whom were limited English speakers engaged in workplace literacy classes, planned a tour of their facility,…

A study was conducted to obtain information about the involvement of the private sector in creating literacy programs for employees. Specifically, it examined the extent to which selected Fortune 500 companies were involved in literacy training and the extent to which materials and methods used were relevant to specific job tasks. An analysis of…

This report summarizes the 18 programs that have received Governor's Workforce Excellence Awards in Ohio over the past 3 years. The 18 award winning programs (based in companies employing from 75 to 16,000 employees) focus on the basic literacy, thinking, and personal skills that every Ohio worker must possess. They were selected from nearly 100…

A study analyzed and reviewed corrections education programs for adult criminal offenders in Georgia correctional institutions. The following educational services were available: literacy/remedial reading, adult basic education, General Education Development, special education, vocational and on-the-job training (OJT), and college-level programs.…

The Casco Bay (Maine) Partnership for Workplace Education was a federally funded workplace literacy program that provided customized basic skills education at seven business sites in the Portland area. The partnership served more than 2,000 employees from 1993-96. Program characteristics included the following: ongoing and self-directed learning;…

This workbook is a guide for work teams focused on one part of the hiring process--interviewing potential employees. The following sections are included: (1) an overview--what can be learned from interviews; (2) constructing effective interviews--identifying the skills and qualities needed; developing appropriate questions; and gathering useful…

A workplace literacy project was conducted at the Nabisco Richmond Facility for the following purposes: to determine what academic skills are necessary to perform 10 selected jobs, to develop a validated assessment to evaluate an employee's literacy skills, to develop a job-specific curriculum to improve skill deficits, and to provide an…

This publication focuses on the stories of learners in workplace literacy programs in New Zealand. Nine adults give their perspectives on the changing nature of work, their attitude toward and experience of formal schooling, and the impetus that led them to participate in literacy learning opportunities established in their workplace. They talk…

This workshop manual is intended for groups in the workplace. It leads the group step-by-step through problem-solving techniques based on both critical and creative thinking approaches to describe, analyze, plan, and act on a realistic shared understanding of the real problem and workable solutions. It begins with a problem-solving curriculum…

This report describes the JobLink workplace literacy program conducted for employees of nine companies in Costa Mesa, California. The introduction provides background and describes the problem: one-third of the 2,870 workers had inadequate language and literacy skills. The next six chapters describe the problem, solutions, tasks, challenges, and…

This monograph examines the issue of task analysis as used in workplace literacy programs, debating the need for it and how to perform it in a rapidly changing environment. Based on experiences of community colleges in Texas, the report analyzes ways that task analysis can be done and how to implement work force education programs more quickly.…