This paper examines the performance of the eight major occupational categories across the four skill areas of the Adult Literacy and Life Skills Survey. The results indicated that some 38-64% of employed Australians were below minimal competence (at Level 1 or Level 2) in one of the four skill areas of prose literacy, document literacy, numeracy…

The United States has admitted more than 1 million Southeast Asian refugees since 1975. The impact of these refugees on language and literacy education has been profound; many innovations in adult English-as-a-Second-Language (ESL) education have derived from efforts to meet their language and literacy needs. The first wave of refugees in the…

In an expansion of an earlier National Workplace Literacy Program project, this document reports on a workplace literacy model operated by the Arlington Education and Employment Program (REEP) that includes the Alexandria and Arlington, Virginia Public Schools, the chambers of commerce of both cities, and 14 local hotels. The project provided…

A project was designed to upgrade workplace basic skills for the purpose of promoting productivity, retrainability, job retention, and/or job advancement. It created a partnership among Hewlett Packard-Fort Collins Site, Lutheran Family Services, and Colorado State University's Division of Continuing Education. Skills needed for representative…

As part of the National Workplace Literacy Program, the 1990-1991 Arlington Education and Employment Program (REEP) served 333 functionally illiterate limited English proficient (LEP) adults working in Virginia hotels at entry level jobs in housekeeping, food and beverage service, and maintenance. Training in workplace literacy and…

This workplace skills course in English as a Second Language in the workplace identifies English problems for non-native speakers and encourages students to practice speaking, writing, listening, and reading skills using company literature such as procedures, lists, policies, and safety information. Introductory material includes pre- and…

This workplace skills training course in English as a Second Language (ESL) identifies English problems for nonnative speakers and encourages students to practice speaking, writing, listening, and reading skills using company literature. Introductory material includes course description, objectives, topical outline, and evaluation. The course…

Almost 180 (22.5 percent) of BP Chemicals/HITCO, Inc. (BPCHI) employees have participated in the basic skills courses offered through the Competitive Skills Project (CSP) at El Camino College (Torrance, California). Workplace basics provide a solid foundation for Total Quality Management (TQM), enabling workers to be globally competitive. Two main…

This workplace skills course on communicating effectively in a business setting is designed to help the non-native English speaker to communicate more effectively with clients, colleagues, superiors, and subordinates. Introductory material includes a course outline and objectives. The course consists of six sessions, each of which has these…

A research project determined the impact of workplace language and literacy inclusive training (LLIT) on key aspects of the workplace in regard to the process of workplace change. Over 500 respondents in more than 30 different Australian workplaces representing 13 industries across 5 Australian states took part. The study developed and used five…

This volume contains all statistical data from a research project that determined the impact of workplace language and literacy inclusive training (LLIT) on key aspects of the workplace in regard to the whole process of workplace change. The document presents the principal data on which the findings and recommendations are based. A general…

These 14 papers look at U.S. factories and workplace education programs to see what is expected of workers. "Hearing Other Voices" (Glynda Hull), argues alternate viewpoints are essential to create frameworks for understanding literacy in relation to work. "Discourses of Workplace Education" (Katherine Schultz) analyzes the discourse of new…

The guide outlines the curriculum designed for a workplace literacy program for about 500 members of a clothing and textile workers union in the Chicago (Illinois) area. The program is intended to prepare workers for the challenges of work in an environment of constantly changing demographics, new technology, and shifting global economy. An…

Two separate research reports are presented in this paper. In the first report, we have identified through literacy research three sets of job-related reading tasks for adults: (1) those involved in getting a job, (2) those concerned with learning a job, and (3) those concerned with doing a job. National surveys have indicated that the black,…