Discusses a study of the qualities and skills that are common to both word processing and data processing personnel. (JOW)

Designed to help teachers provide students with various word processing skills, this teacher's guide contains nine units of instruction. The units address various skills that are prerequisite for entry-level word processing positions, including concepts and theories of word processing, language usage, mathematics, machine transcription and…

Developed through synthesis and review of existing task analysis literature, this guide lists tasks expected to be performed by workers in four business and office occupations and presents information for incorporating these tasks into secondary and postsecondary competency based educational programs. Task listings are presented for the following…

A survey of 52 administrators and clerical-administrative personnel in Australia found that clerical training was acquired largely on the job; only one-third regularly update skills; 39.3% perceived assessment to be competency based; and a focus on technical skills was counter to employers' emphasis on interpersonal/communication skills. (SK)

This Administrative and Office Technology Occupational Competency Analysis Profile (OCAP) is one of a series of competency lists, verified by expert workers, that have evolved from a modified DACUM (Developing a Curriculum) job analysis process involving business, industry, labor, and community agency representatives from throughout Ohio. This…

A synthesis was performed of research on competencies essential for successful performance in the "office of the future" and whether such competencies differ from those required for success in the "office of the past." Results suggest that the major competencies required in office positions today are similar to those required in the past. (CT)

This survey was conducted by the Vocational Programs Unit of the State Department of Education and the State Steering Committee for Business and Office Education in Wyoming to facilitate the determination of business and office education state standards. The survey was mailed to 208 businesses in the state asking for responses to the degree of…

Describes a study conducted to identify and prioritize the competencies that will be required of clerical personnel who will be working in automated offices of the future. Competencies that should be included in all business and office education curricula include communication and language skills, office automation skills, management skills, and…

The 13 units in this curriculum guide are intended to aid business teachers in Louisiana high schools to prepare students to obtain entry-level employment in word-processing occupations. The first nine units cover the following topics: basic concepts of word processing, career opportunities, human relations skills, clerical skills, communication…

Reports on a study to identify competencies needed by secretaries and supervisory personnel for word processing (WP). Presents guidelines for a WP curriculum for two-year institutions that were developed from the data collected. (SK)

A study compiled a list of dictation competencies (competencies of dictators) and found there is substantial agreement among dictators, business educators, and word processors on the importance of dictation competencies. Where there were significant differences, business educators disagreed much more frequently with word processors than with…

This document presents the Ohio Integrated Technical and Academic Competency (ITAC) profile for administrative office technology, which is a comprehensive listing of 58 occupational skill competencies deemed essential for Ohio graduates of programs in office technology. The document begins with an introduction to the ITAC system, a list of…

This Technical Committee Report prepared by industry representatives in Idaho lists the skills currently necessary for an employee in that state to obtain a job as a business systems specialist, retain a job once hired, and advance in that occupational field. (Task lists are grouped according to duty areas generally used in industry settings, and…

A study identified competencies needed by secretarial and supervisory/managerial personnel in word processing (WP) environments and used the data collected to develop guidelines for a WP curriculum for two-year postsecondary institutions. Data on competencies, knowledge, and behavioral traits that individuals should possess to perform jobs in WP…

This competency test package was developed, based on the results of a needs assessment of postsecondary office occupations instructors in Texas, to test transcription competencies taught in audiovisual instructional modules. However, the tests, accompanied by performance objectives, are of a general nature and could be used to evaluate competency…