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Wooten, William – Public Personnel Management, 1993
When knowledge, skills, and abilities of four job classes (secretarial/clerical, managerial/administrative, professional/technical, service) were identified, 68% of those determined important for managerial/administrative were also important for secretarial/clerical. Job analysis proved useful in identifying possible career paths, and potential…
Descriptors: Ability, Clerical Occupations, Job Analysis, Job Skills