Analysis of the economics of training has become one of the most important issues of the decade for business and industry. Unfortunately, managers typically digress to a simple cost analysis and ignore the realities of cost-benefit analysis and the potential of large financial benefits to the organization. A proposed model to forecast training…

The validity of the University of Minnesota Skills Training Cost-Benefit Forecasting Model (STCBFM) in a corporate setting was studied. Research and related literature suggested that a model for forecasting the economic benefits of training should include facility to identify and summarize costs and provide an assessment of the value of the…

The validity of the Training Benefit Forecasting Method (TBFM) in a recreational vehicle service training setting was studied. Cost-benefit issues were associated with the Onan Service School change from a field-based Recreational Vehicle Generator Set training program to a customer-delivered self-instructional training program. Actual costs and…

This five-volume report details an effort undertaken by Ingersoll-Rand (IR) to restore a professional tool plant in Athens, Pennsylvania, as a viable asset to the IR corporation. Volume 1, the final report, presents a historical perspective of the Athens plant, discusses the major skill and knowledge issues facing the plant, and provides the…