This paper considers teacher resilience from the viewpoint of a discipline concerned with the interactions between work design, management style and employee health and well-being: occupational health psychology. It will be suggested that there are strong parallels between interventions designed to promote resilience and those designed to reduce…

For The PNC Financial Services Group, Inc., last year proved the perfect backdrop for meeting learning and development goals as the company completed the largest acquisition in its history. While training and development have always been a priority for PNC, in 2010 the company climbed one step higher. The acquisition of National City…

This research describes technical drawing techniques applied in a project involving digitizing of existing hard copy subsurface mapping for the preparation of three dimensional graphic and mathematical models. The intent of this research was to identify work flows that would support the project, ensure the accuracy of the digital data obtained,…

It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Two of the most time-consuming jobs in the library are taking inventory and keeping track of in-house uses of library material. Librarians have long been searching for more efficient solution for these two activities. New technology can be the answer to creating efficiency for libraries. In fact, if one is a SirsiDynix library, there is an easy…

Michael J. O'Connor, the physical-plant director at Appalachian State University, is watching his staff shrink bit by bit. When people leave, he's not rehiring. There is one exception to his staffing plan, however. Despite the economic duress, he is conducting a national search for a sustainability director. The university has ambitious…

The recession of 2008-2009 and the continuing decline in local, state, and federal funds available to support higher education have resulted in serious budget cuts and belt-tightening. Given that faculty constitute an institution's most costly resource, it was not surprising, though it is nonetheless disheartening, to learn of the University of…

We tested the hypothesis that highly structured course designs, which implement reading quizzes and/or extensive in-class active-learning activities and weekly practice exams, can lower failure rates in an introductory biology course for majors, compared with low-structure course designs that are based on lecturing and a few high-risk assessments.…

There is no doubt that the American economy is in the midst of a major restructuring. While the consequences are not yet fully apparent, two powerful implications for higher education have become clear. First, because solutions to the nation's problems will require a highly educated work force, the demands on colleges can only increase. Second,…

Meet the ever-growing organizational demands of today's changing world with the variety of tools, digital and otherwise, available to you as a teacher. In this book, organization guru Frank Buck shows you how to take expert advantage of the specific electronic and paper-based resources that will help you manage your time and stay on course as a…

The complexity of the Free Application for Federal Student Aid (Fafsa) has been well documented and exhaustively discussed: At six pages and 120 questions, it is longer than even the 1040 tax form, with its two pages and 76 questions (not including schedules). The Fafsa's length and unfamiliar language--terms like "emancipated minor" and…

Institutions of higher education, like other large organizations, can have complex and complicated administrative structures. Nowhere is this more true than in the area of student services. Internal systems and processes that have become almost second nature to the individuals who staff administrative units can seem confusing and frustrating to…

As West Virginia increasingly emphasizes the teaching of content in application, the shift demands a fundamental change in teachers' roles. Teachers are no longer just purveyors of facts, but also the facilitators of elaborate activities that help students exercise what are often called 21st-century skills. Business leaders and policymakers more…

Certified nursing assistants (CNAs) perform an important role in the long-term care system because they provide the majority of paid care to nursing facility residents. Unfortunately, annual CNA turnover often exceeds 100 percent nationally. Many factors account for this, including stressful working conditions, low pay, and limited benefits. The…

Changes in education systems across Europe are a response to perceived needs to improve academic performance. The recent workforce remodelling agenda in England (2003-2005) reflected a growing concern that centralisation and the associated deskilling of teachers had gone too far. The resultant restructuring of the work of teachers, giving roles…