Responsible leadership (RL) has gained increasing attention in recent years as organisations face growing pressure to address social and environmental challenges. RL involves leading with a sense of purpose and responsibility towards stakeholders, society, and the environment beyond the interests of shareholders and profit maximisation. This…

The role of the department chair is considered one of the most thankless jobs in higher education, but there is surprisingly little research on the daily work-lives of faculty members serving in departmental leadership roles. This study updates the literature by using a national sample of 3,317 associate and full professors serving in department…

The purpose of this phenomenological study was to explore the lived work experiences of Title IX Investigators as they navigate their responsibilities amongst the continuous changes to Title IX policies and procedures. The lived work experiences of 12 Title IX investigators were collected through in-depth one-on-one interviews to provide knowledge…

Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

The position of a school certifying official at higher education institutions across the nation may be found within various departments and may hold a variety of responsibilities. The guidelines handed down by the Department of Veteran Affairs often require school certifying officials to spread across departmental boundaries to ensure they can…

This article analyses academics' perceptions of work management and their job satisfaction in Chilean universities, using a multi-level approach (macro, meso and micro) to study changes in the academic environment. It is based on the survey 'The Academic Profession in the Knowledge-Based Society' (APIKS) with data from 11 universities and 1258…

The purpose of this qualitative study was to explore how employees at a midsized public university in the U.S. South experienced working from home during the coronavirus pandemic of 2020-2021. Most employees in higher education settings were affected by the pandemic. Administrative and clerical and support staff had to determine how to provide the…

Many of the barriers women face in achieving senior leadership positions in higher education institutions are the result of ingroup disidentification. The problem that was addressed in this study is the low gender identification of women managers in higher education. The purpose of this study was to investigate the difference in detachment,…

The Performance Appraisal System (PAS) plays a key role in the overall success of an organization. An appropriate PAS has the potential to increase employee satisfaction at work. When employees are satisfied with the PAS they tend to be more satisfied with their jobs. This study aims to demonstrate the level of practices and the characteristics of…

Beyond informing human resources (HR) policies and practices, information gleaned from predictive analytics, visualized via dashboards, can increase awareness and prompt employee and management actions based on identified variables often related to intent to leave and employee wellness. While considerable research, relevant measurements, and tools…

Academic deans in higher education can benefit from various types of mentoring to compensate for limited, formal administrative training. Using a nationally disseminated survey, we examined academic dean engagement with critical friends as one form of mentoring for their leadership development. The national survey included 27 items addressing…

This quantitative methodological research study explored the relationship between compassion and mattering experience from the perspective of leaders and direct reports working in administrative and support functions at a higher education institution. The following two research questions are explored: (1) What is the relationship between…

Organizations want great work performance but ignore employees' fundamental psychological and emotional issues, which are imperative in making employees productive. Although it is easier to evaluate employee productivity through tangible outcomes, it is much more difficult to quantify the impact of emotional states of being. This study examined…

In the highly competitive research sector, performance pressure is leading to the stratification of the academic profession, and to difficulties for early-career researchers. Support is therefore vital for talent retention, and to avoid 'brain drain'. However, limited research has distinguished varying models of professional support in research…

This thesis overview summarizes a study (Brandt, 2021) examining the institutional and professional practices that enable community engagement professionals (CEPs) to play vital roles in fulfilling higher education's civic mission. Drawing on field-building research by community-engaged practitioners and scholars, such as Welch and Saltmarsh…