This dissertation investigated the interplay between learning and professional development, job satisfaction, and employee retention within the Customer Service and Administration Departments of a pest control company. Guided by three research questions, the study explored the predictive relationship between learning and professional development…

This study explored the relationship between school employees' perceived relationship quality with their school principal and their organizational commitment when controlling for variables of age, gender, ethnicity, job position, and language diversity. The study reached 148 participants from the public school setting and collected data from a…

This mixed methods study investigates the factors influencing job satisfaction and retention among early intervention (EI) providers in Washington State. The research aims to provide insights into the challenges faced by EI providers and identify strategies to improve workforce stability within the state's EI system. The quantitative phase of the…

Organizations around the globe are struggling to engage and retain employees. Moreover, higher education institutions across the United States face challenges in the quest for student recruitment and retention strategies. A university in the Southeastern portion of the United States ("the University") has experienced a decline in student…

This qualitative case study delved into professional development's influence on job satisfaction among classified staff in California's community colleges. The study examined a convenience sample of 20 full-time classified staff who had worked for at least 1 year at a community college in California and had participated in a professional…

The mixed methods study aimed to measure the impact professional development programs have on STEM professionals' job satisfaction and organizational commitment, specifically, through the level of participation in the professional development program, and employees' perceived effectiveness of said professional development program. Four research…

The purpose of this phenomenological study was to explore the lived work experiences of Title IX Investigators as they navigate their responsibilities amongst the continuous changes to Title IX policies and procedures. The lived work experiences of 12 Title IX investigators were collected through in-depth one-on-one interviews to provide knowledge…

Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

Employee job satisfaction is a major factor in employee retention and success. The Leadership team of any organization is key to the wellbeing of the organization and its employees. The purpose of this quantitative study is to investigate the relationship between leadership styles and leadership dispositions of supervisors and the impact on the…

The purpose of this quantitative correlational study was to determine if authentic leadership was related to either employee trust in leadership or affective organizational commitment in an association of community colleges in the North Texas region of the United States. Three theoretical concepts formed the framework for this study: Authentic…

This study examined the perceived quality of training (independent variable), job performance (independent variable) in relationship with job satisfaction (dependent variable). The study participants were healthcare workers of nursing homes and long-term care facilities. All participants utilized the Job Satisfaction survey. Interviews were also…

This phenomenological study aimed to better understand how new student affairs professionals perceived their sense of self-efficacy and how it impacted their career satisfaction, especially during the COVID-19 global pandemic. This study examined the lived experiences of new student affairs professionals. Data were collected through a series of…

This dissertation was designed to provide current information on the job satisfaction and organizational commitment of those identifying as women of color working in offices of academic testing. Faced with systemic oppression due to race and gender, women of color have opted in to a profession that is viewed by some as a threat and barrier to the…

With five generations present in almost every modern work environment, business and human resource leaders need tools to help their organizations retain skilled workers, lowering and possibly eliminating their intent to leave. The information technology (IT) sector provides an ideal setting for research on multigenerational workers, where older…

The purpose of this action research study was to understand what workplace factors fostered a sense of belonging and overall job satisfaction in the staff of the researcher's university. Participants and data collected in Cycle One consisted of three focus groups, three stakeholder interviews, and an anonymous survey of all administrative staff.…