Corporations need a skilled workforce that can quickly develop new competencies in order to master the latest demands of their work environments. Because a college degree has a shelf-life of less than two years and many skills last even less at 12 to 18 months (Meister, 1998), businesses have begun constructing their own in-house universities to…

Purpose: This study aims to investigate the relationships among perceived organizational support (POS), transfer of training outcomes to the workplace and service quality in the context of public sector organizations in Malaysia. Design/methodology/approach: The data for this study have been collected from three sources, the employees of public…

Employee performance and patient satisfaction are strong indicators of the current state of a healthcare organization. Workplace training programs are used to teach employees the knowledge and skills necessary to effectively perform on the job. Instructor-led, online, blended and independent learning events are produced to address learning needs…

Purpose: The primary purpose of this study is to assess the predicting role of job characteristics on job performance. Dimensions in the job characteristics construct are skill variety, task identity, task significance, autonomy and feedback. Further, work involvement is tested as a mediator in the hypothesized link. Design/methodology/approach: A…

The purpose of this study was to examine the relations among conflict management styles and target and instigator incivility and job performance, organizational commitment, and turnover intent. Data from 270 employees suggested that experiencing and instigating uncivil behavior occurred frequently. Using an integrative conflict management style…

The talent management literature declares talent management a prime concern for HRM professionals while the careers literature calls talent management archaic. Three sets of assumptions identified through comparative review of both streams of the literature were tested in a large-scale survey (n = 941). We found more support for the assumptions…

The purpose of this study is to add new insights into the mechanism through which job satisfaction relates to job performance. Affective commitment was tested as a potential mediator between job satisfaction and job performance, and traditionality was used as a potential moderator between job satisfaction and affective commitment. A survey study…

The authors considered work habits within an integrated framework of motivated behavior. A distinction made between automatic and controlled action led to 2 measures of work habits: a habit strength measure reflecting the 4 characteristics of automaticity and a measure of work routines under conscious control. Workers at a turkey processing plant…

Purpose: Recent studies have concluded that there is a lack of "patient-centered" care in nursing homes and subsequently a need for nursing home culture change. As a result, a variety of new, promising initiatives have been introduced, with most of these incorporating the use of "empowered" employees. The purpose of this study…

A semantic differential instrument of four scales was used to evaluate employees' and supervisors' attitudes toward a differentiated performance appraisal training process. The sample included 237 employees and 83 supervisors in the Health Resources Administration of the U.S. Department of Health and Human Services. The study found the instrument…

A practicum was conducted to design, implement, and evaluate an instrument measuring the relative strengths of task-and nontask-related motivation of child care employees. Designed for child care center employees and supervisors, the instrument consisted of a self-administered demographic checklist and 100 forced-choice pictorial items…

An Illinois project identified employer perceptions of vocational education graduates' job holding and success problems and needs and prepared instructional units to remediate these problems. An employer job survey was disseminated to businesses and industries who rated young adults entering the job market on non-skill related job performance…

A study investigated the influence of information technology (IT) industry-sponsored credentials commonly called IT certifications (ITCs) from both organizational and individual perspectives. Findings indicated that there was increasing acceptance, prevalence, and benefits of ITCs in business and industry. Both executives and employees reported…

A study was conducted to determine what factors of human resource development (HRD) or other learning interventions impede or enhance improved performance. A review of the literature suggested theories of HRD effectiveness, where HRD effectiveness is perceived as the extent to which HRD goals and objectives are achieved. Various authors state that…

A study investigated ways employers and their apprentices and trainees perceive how these employees' English language and literacy (ELL) skills affect their learning and performance in the workplace in the current context of New Apprenticeships. The research design and methodology involved sending an opinion survey to a stratified random sample of…