Of 101 Canadian companies, 43% used multisource assessment (supervisor, peer, subordinate, and customer feedback) for performance evaluations. The process often needed adjustment due to employee resistance, lack of strategic purpose, poor instrument design, an technical problems. (Contains 37 references.) (SK)

A preliminary study of job-related communications skills in British Columbia sawmills investigated the extent of agreement between reading grade levels of written workplace materials and reading comprehension levels of employees expected to read them. In 1990, 227 employees in 8 sawmills were interviewed with a 52-item structured interview, a…