There have been limited qualitative case studies exploring effective strategies designed to improve graduation rates in rural school districts. Specifically, few studies have presented information based solely upon the voices of practitioners themselves in solving the graduation crisis in America's public schools. This study will add to the…

Student Affairs serves as a viable career option for professionals working in higher education, including Latinas, who have increasingly entered as undergraduate students and found careers in student affairs. Latinas seem to be bottlenecked at midlevel, with few advancing to senior level leadership positions. According to the literature, negative…

In higher education, the people working in student affairs are as diverse as the students who are served by these professionals. Those who identify as lesbian, gay, or bisexual are often faced with challenges to moving up the career ladder. Many who seek senior-level administrative positions, such as director, dean of students, vice president or…

This dissertation examines the beliefs, attitudes, and practices of Chief Student Services Officers (CSSOs) regarding the professional development of their middle managers (i.e., direct reports) within the Illinois Community College system. A sequential, mixed methods study was performed with CSSOs at Illinois community colleges across the state.…

This study explored the lived experiences of African-American women who became community college presidents from a student affairs pathway. The duality of the purpose of this study was to understand the making of a community college president per the "pathway" of student affairs, while simultaneously exploring a viable alternative to the…

This study explored the phenomenon of student affairs professionals working at Arizona State University who shifted from a student affairs unit to perform similar work in an academic unit. The conceptual framework for this exploration was social identity theory (Tajfel, 1974), which asserts that individuals develop a self-concept or image that…

This article reports the outcomes of a study, undertaken from a phenomenographic perspective, of career practitioners' conceptions of social media usage in career services. Fifteen Finnish career practitioners--representing comprehensive, secondary and higher education as well as public employment services--were interviewed in focus groups. The…

This study applies self-efficacy theory from research on career-decision making to understand what influences underrepresented students' decision to enter the student affairs profession. The purpose of the study was to determine how underrepresented students choose student affairs as a profession. The study focused on undergraduate students who…

The purpose of this dissertation was to identify factors that contribute to the attrition of new professionals in the field of student affairs. Student affairs professionals report low levels of commitment to the field and depart from the field at rates ranging from 32% to 61% (Holmes, Verrier, & Chrisholm, 1983; Rosen et al., 1980; Rosser…

Student retention in higher education has focused on institutional holding power and exit prevention, leaving drop-out recovery efforts to high schools. Students in 2-year colleges exhibit noncontinuous enrollment patterns, demonstrating the need to examine both stop-out (those who return after a time-out) and stay-out (those who have not returned…

Available research and scholarship to serve as the basis for improving student services in Ghanaian universities are limited. The purpose of this study was to understand the perceptions of the work by deans of students at Ghanaian universities and to further understand the ways in which their experiences, values and philosophy influence their…

This paper draws on research conducted across an English higher education partnership to investigate the ways in which student voice was engaged in further education colleges offering university awards through partnership arrangements. Such collaborations are characterised by the marginal presence of higher education students in an environment…

This multiple case study explored classified staff interactions with students as a strategy for increasing success. Interviews, observations, and focus groups examined interactions from the staff perspective. Findings indicate staff members enhance the educational process by providing a human connection, offering practical strategies for success,…

This dissertation presents a qualitative case study of students enrolled in online courses and how they perceived the orientation program they completed before starting these courses. The study was based on the perspectives of students enrolled in a fully online program at a small community college in western Maine. They were interviewed…

This study examined the use and perceived effectiveness of standards published by the Council for the Advancement of Standards in Higher Education in student affairs units at a community college in the Southwest. The available literature mainly addresses use of the CAS standards at four-year rather than two-year colleges. The study investigated…